Prageev Avanakkat Thiruthummal

Dedicated IT Support Specialist with 5+ years of hands-on experience delivering end-user support, system administration, and network troubleshooting across fast-paced corporate and real estate environments. Skilled in Windows system management, hardware/software maintenance, Microsoft 365, ERP support, VPN configuration, user account setup, backup management, and IT documentation.Known for strong communication, analytical thinking, and the ability to quickly resolve technical issues while minimizing downtime and maintaining secure IT infrastructure. Experienced in help desk operations, asset management, and implementing IT best practices.Certified by Google, Cisco, and Tencent Cloud, with a proven track record of improving IT efficiency and ensuring high user satisfaction.

Currently based in the UAE and available for immediate joining.

IT Support Professional | 5 Yrs + 9 Months

Bachelor of Technology (B.Tech) – Information Technology

Swami Vivekanand Institute of Technology and Management, Haryana