Pratik Dave

In my next role, I'm eager to lead transformative product initiatives, leveraging my expertise in global product management. I'm seeking a dynamic environment that fosters innovation and values cross-functional collaboration. I aim to avoid roles where my impact is limited or where the organization lacks a growth-oriented mindset. Additionally, I'm keen to further enhance my skills in emerging technologies and contribute to industries undergoing digital transformation.

TECHNICAL PRODUCT MANAGER

KASO (YC-backed B2B startup), DUBAI

NOV 2022 - PRESENT

Pioneered a successful app banner experiment, securing initial supplier commitments and prompting the company-wide adoption of the "Kaso Konnect" program. Executed a targeted campaign, resulting in 8+ deals within the first 3 months across 2 countries, notably partnering with global CPG leaders.

Led the end-to-end development and successful launch of a Supplier Portal, overcoming supplier onboarding challenges through strategic segmentation. Achieved MVP validation, with targeted suppliers embracing the web. Executed the go-to-market plan, resulting in hundreds of orders processed within the first month of the widespread launch.

Introduced in-app live chats reducing the average response time by 98% resulting in far more enhanced customer satisfaction.

Automated a verification process between restaurants & suppliers reducing the time to connect from 7 days to 24 hrs.

Created dashboards end-to-end including creating data sources from BigQuery to give visibility to entire tech & product depts and provide business stakeholders with key product features & user journeys.

Managed & supported the POS Integrations for the inventory management system with 10 complex restaurants having multiple branches in 2 countries.

Orchestrated end-to-end product development lifecycle, emphasizing problem discovery, rapid feature delivery, and successful adoption strategies.

• Attributes: Google Analytics | Zoho | BigQuery | DataDog | Jira & Confluence | Miro | Product Strategy | Problem Discovery | PRD | User Stories | Go-to-Market | Success Metrics | Agile Kanban

PRODUCT MANAGER DEC 2021 – OCT 2022 | 10 MONTHS EASYREWARDZ SOFTWARE SERVICES, MUMBAI

Led development and optimization of core loyalty engine (LPaaS), initiating a ground-up loyalty program with J&K Bank.

Mapped complex data sources and prototyped MVP, successfully implementing Rewards Portal for seamless points redemption.

Spearheaded the revamp of ICICI Bank's rewards portal in InstaBIZ, focusing on growth hacking and improved user experience.

Orchestrated cross-functional collaboration, creating roadmaps for phased loyalty program implementation, optimizing efforts and timelines.

Contributed to internal product suite innovation, optimizing processes for faster project go- to-market.

Led CEO's project for rewards portal customization, defining strategies compliant with Reserve Bank of India’s PPI (Prepaid Payment Instrument) policy.

Coordinated with marketing for campaign success metrics, implementing analytics for comprehensive GTM strategy.

BUSINESS ANALYST JUN 2018 – DEC 2021 | 3 YEARS 6 MONTHS TRUE NORTH MANAGERS LLP, MUMBAI

Spearheaded the end-to-end development and adoption of the "Kelp" product suite, overseeing Talent, Agency, Vendor Portals, and Profile Book module.

Identified user pain points, optimizing business processes, resulting in a more than 50% reduction in completion time.

Streamlined communication as the primary SPOC between external dev teams and stakeholders, delivering MVPs promptly, and drove a 30% growth in the early adopter base through iterative product development.

Collaborated with UX design teams and stakeholders, leading user interviews for three products to enhance usability and user affinity.

Implemented data-driven monitoring with Metabase, creating a leaderboard that doubled the product adoption rate by rewarding users weekly.

SENIOR SOFTWARE ENGINEER DEC 2014 – JUN 2018 | 3 YEARS 6 MONTHS ROLTA INDIA LTD, MUMBAI (CLIENT – INDIAN ARMY)

Led development, testing, and integration of a crucial service module, scaling node communication from 24 to 184 in a heterogeneous network.

Replicated MANET-based radio models using emulation software for Radio-LOS computation, measuring communication range on diverse terrains.

Implemented SAML v2.0 based SSO for a Smart City Project, developed proof-of-concepts for ARM-based devices, ensuring effective communication in constrained networks and validating desktop app performance.

ASSISTANT NETWORK ENGINEER SEP 2011 – JUL 2012 | 11 MONTHS TULIP TELECOM LTD, AHMEDABAD

• Served as Assistant Engineer and taluka-level project head, overseeing the management, operation, and maintenance of the AVVID wide area network for the state governance project (GSWAN).

M.TECH (COMMUNICATION SYSTEMS) Jul 2012 – Jul 2014 S.V. NATIONAL INSTITUTE OF TECHNOLOGY, SURAT

• Focused on advanced studies in communication networks, energy-efficient architecture, and protocols. Led a groundbreaking LTE-A thesis research with a whitespace spectrum sensing algorithm with proof-of-concept tested on Agilent Technologies' live test-bench.

PRODUCT MANAGEMENT CERTIFICATION PROGRAM SEP 2020 – MAR 2021 UPGRAD & DUKE CE

• Successfully completed an intensive Product Management Certification program, excelling in Market & User Research, Product Design, Analytics, and Planning, securing an exceptional 94.3%, and curated a standout Product Portfolio.