Rashid Mohamad

Dear Team,

I would like to apply for the position of Cabin Crew currently advertised at your website. I hold a great experience in customer services and I am sure I have the ability to become an essential member of the Crew.

Based on the job description for this position, I would like to outline some of my personality and skills which will be an asset for your company. I have customer service experience working with a varied range of customers. With security and safety services with a medical background. This work gave me the skills to deal with people and service their needs. I am also a confident communicator with English, Arabic, Hindi, Urdu and Bengali with exceptional interpersonal skills and a warm character.

I pay excellent attention to needs of the client, as I am empathetic, customer service oriented, flexible and adaptable, organized, attentive to details, team coordination and communication, reliable, proper time management, presentable.

I have cultural sensitivity and awareness, grace and demeanor, keep calm under pressure and be patient when things go wrong for example as delays, problem solver with good physical fitness and health, can manage stress effectively.

Your Sincerely

Mohammad Rashid

• Creative a positive experience for guests from check in to check out.
• Managing customer complaints and enquiries, providing solutions promptly and effectively.
• Ensuring maximum occupancy and up-selling of hotel services and facilities to hotel guests.
• Proactively anticipating customer needs in order to improve their experience.

▼ Education

• Master's Degree: Master of Commerce, University of Central Punjab (2008-2009)
• Bachelor's Degree: Bachelor of Business Administration, Open University (2006-2008)
• High School: Pakistan International School, Pakistan (Graduated), Syria (2004-2006)
• Elementary Education: American International School, Beirut (1993-2004)

▼ Certification

▼ Skills

▼ Languages

Arabic: Fluent

Urdu: Fluent

Hindi: Intermediate

Bengali: Basic