A highly motivated and ambitious Retail & Operations Manager with 12 years experience. A unique eye for trend evolution and customer purchasing patterns, always looking for ways to stay ahead of the curve and provide added value to the consumers to maximize profit and building a lasting reputation
Analyzing workflow, overseeing day to day operations, problem solving
Strategic planning, enforcing policies and procedures
Implementing sales strategies to increase revenue at each outlet
Managing marketing strategies, ensuring all relevant approvals have been taken
Managing social media and website content
Actively seeking and building new partner relationships to further grow the business
Liaising with suppliers and authorities for renovations and launching new outlets
Researching new suppliers and working on new ways to reduce operational costs
Diploma in hotel and business management