Roxanne Aquino

Organized and dedicated Administrative/Personal Assistant with a strong track record of delivering excellent customer service in fast-paced environments. Detail-oriented and decisive, with the ability to manage multiple tasks efficiently. Self-motivated and adaptable, excelling both independently and as part of a team.

Personal Assistant at SFFECO Global FZE (2025-05 – 2026-01)

Coordinated daily operations, including product deliveries and procurement. Supported marketing with Canva designs, managed follow-ups with suppliers and clients, organized schedules and meetings, and provided general administrative support.

• Coordinated daily operations including product deliveries and procurement
• Supported marketing with Canva designs
• Managed follow-ups with suppliers and clients
• Organized schedules and meetings
• Provided general administrative support

HR Admin Assistant (Temporary) at Durrani Holiday Homes LLC (2025-01 – 2025-04)

Managed daily HR and administrative tasks, including employee records, attendance, and recruitment support. Assisted with onboarding, scheduling, and communication while ensuring smooth office operations.

• Managed daily HR and administrative tasks
• Handled employee records and attendance
• Provided recruitment support
• Assisted with onboarding and scheduling
• Ensured smooth office operations

Administrative Assistant cum Personal Assistant at Empire Realty LLC (2023-02 – 2024-12)

Processed NOC applications with developers and prepared tenancy contracts, addendums, and MOUs. Managed daily real estate operations, coordinated with tenants and property management, and maintained accurate records. Served as a liaison between the Managing Director and clients while providing administrative and operational support across Carlux Rent a Car LLC and related companies.

• Processed NOC applications with developers
• Prepared tenancy contracts, addendums, and MOUs
• Managed daily real estate operations
• Coordinated with tenants and property management
• Maintained accurate records
• Served as liaison between Managing Director and clients
• Provided support across Carlux Rent a Car LLC and related companies

Administrative Assistant at Reesha General Trading LLC (2021-07 – 2023-01)

Handled front desk operations, including multi-line calls, visitor reception, and administrative support. Managed office supplies, records, and meeting setups while assisting with PR-related tasks and basic technical troubleshooting. Promoted to Personal Assistant at Empire Realty LLC (sister company of Reesha General Trading), providing comprehensive administrative and operational support.

• Handled front desk operations including multi-line calls and visitor reception
• Managed office supplies and records
• Set up meetings
• Assisted with PR-related tasks
• Provided basic technical troubleshooting
• Promoted to Personal Assistant at Empire Realty LLC

Administrative Assistant (Temporary) at Al Aisha General Trading LLC (2021-03 – 2021-06)

Managed invoicing and payment processing, monitored outstanding accounts, and handled collections. Verified invoice accuracy against purchase orders and receipts, maintained customer data in Tally ERP, and processed payments, reimbursements, and account updates efficiently.

• Managed invoicing and payment processing
• Monitored outstanding accounts and handled collections
• Verified invoice accuracy against purchase orders and receipts
• Maintained customer data in Tally ERP
• Processed payments, reimbursements, and account updates

Cashier at Abu Dhabi Cooperative Society (2019-08 – 2020-11)

Assisted customers with purchases, processed transactions accurately, handled various payment methods, maintained a clean checkout area, and resolved customer inquiries efficiently.

• Assisted customers with purchases
• Processed transactions accurately
• Handled various payment methods
• Maintained clean checkout area
• Resolved customer inquiries efficiently

Cashier at Mercury Drug Corporation (2016-02 – 2019-01)

Provided friendly customer service, handled cash and card transactions accurately, and maintained a clean, organized checkout area. Assisted with product inquiries, restocked cashier inventory, balanced registers, and resolved customer issues while following store policies and safety standards.

• Provided friendly customer service
• Handled cash and card transactions accurately
• Maintained clean and organized checkout area
• Assisted with product inquiries
• Restocked cashier inventory
• Balanced registers
• Resolved customer issues while following store policies and safety standards

Pantry Assistant (On Call) at The New Albergus Inc. (2015-08 – 2015-12)

Managed pantry organization and inventory, ensuring proper stocking, storage, and food safety compliance. Assisted kitchen staff with supplies, maintained cleanliness, and supported customers in locating items when needed.

• Managed pantry organization and inventory
• Ensured proper stocking, storage, and food safety compliance
• Assisted kitchen staff with supplies
• Maintained cleanliness
• Supported customers in locating items

Certificate in Training Diploma in Accountancy in Accountancy – Arab Institute for Account and Legal (2024 – 2025)

Bachelor in Industrial Technology in Food and Service Management – Marikina Polytechnic College (2011 – 2015)