Saad Manar

Computer Science graduate (Distinction, UAEU) with a strong interest in artificial intelligence and machine learning. Co-author of a peer-reviewed IEEE conference paper on brain-computer interfaces for supporting learning in students with neurodevelopmental disorders, based on a systematic review and meta-analysis of the literature. Currently working in an IT role while continuing to build machine learning projects independently, most recently in computer vision and natural language processing.

Comfortable taking a problem from literature review through implementation and evaluation, and working with noisy, unstructured real-world data. A UAE Golden Visa holder seeking opportunities to further develop my technical expertise and contribute to technology-focused projects.

IT Support Specialist at Me Service LLC (Ministry of Interior) (2025-08 – Present)

• Active Directory & User Management: Assisted with account creation, permissions, and onboarding/offboarding processes for new and departing employees
• Technical Support & Troubleshooting: Resolved hardware and software issues, including printer setup, network connectivity, and system diagnostics
• Programming & Automation: Used Python to automate repetitive IT tasks and support internal tool development
• IT Infrastructure Support: Configured workstations, deployed software, and maintained IT inventory and asset tracking
• Onboarding Assistance: Provided technical setup and training for new hires, ensuring smooth integration into company systems
• Technical Skills: Python, Active Directory, IT Troubleshooting, Automation, Network Configuration

IT Support Intern at Department of Culture and Tourism - Abu Dhabi (2024-09 – 2024-12)

• Active Directory & License Management: Identified/disabled expired accounts, revoked E5 licenses, and optimized resource allocation
• ServiceHub Portal Integration: Assisted users with registration, troubleshooting, and ticket management for streamlined IT support
• Technical Support: Resolved hardware/software issues (printers, monitors, AV systems) and configured network devices
• Asset & Project Management: Tracked IT inventory, supported device deployments, and collaborated with vendors
• Event Support: Provided on-site IT solutions for departmental operations

Intern - Web Development at Tasleeh Holding (2024-07 – 2024-08)

• Learned the basics of HTML, CSS, and JavaScript
• Gained hands-on experience in designing and building websites
• Understood the structure and styling of web pages and interactive components
• Technical Skills: HTML, CSS, and JavaScript

Bachelor of Science in Computer Science – United Arab Emirates University (UAEU) (2021-01 – 2024-12)

High School Diploma – AlManhal International School (2019-09 – 2020-06)