Salma Hamid

Detail-oriented professional seeking a role in IT operations and management to coordinate projects, optimize processes, and ensure timely delivery of high-quality solutions.

Admin coordinator at Wadi alkour & Shaab alkour company (2026-01 – Present)

• Coordinate rental equipment bookings, deliveries, and returns
• Maintain accurate records of equipment inventory and availability
• Prepare rental agreements, invoices, and related documentation
• Communicate with clients regarding rental inquiries and follow-ups
• Liaise with logistics and maintenance teams for timely service
• Track equipment usage and schedule maintenance
• Handle administrative tasks such as filing, reporting, and data entry

Accountant at Wadi alkour & Shaab alkour company (2026-01 – Present)

• Issuing invoices and lease agreements
• Recording daily revenue in the accounting system
• Collecting cash, bank, or card payments
• Monitoring insurance premiums and customer refunds
• Recording operating expenses such as fuel and maintenance
• Reviewing daily accounts and the cash register
• Reconciling revenue with contracts and reservations
• Monitoring accounts receivable and overdue customers
• Preparing account statements for customers and companies
• Preparing daily or monthly reports of revenue and expenses
• Preparing vehicle occupancy and profit reports
• Preparing VAT reports and tax returns
• Preparing Corporate Tax reports
• Submitting reports to management or the chief accountant
• Calculating maintenance and insurance costs for each vehicle
• Monitoring traffic violations and fines
• Recording vehicle depreciation and related expenses

Odoo ERP Operator / Accountant – Equipment Rental at Wadi alkour & Shaab alkour company (2026-01 – Present)

• Managed daily operations using Odoo ERP, including rental orders, invoicing, and customer records
• Handled equipment rental lifecycle: quotations, contracts, delivery, returns, and billing
• Maintained accurate inventory records, tracking availability and utilization of rental equipment
• Generated and processed customer invoices, ensuring correct pricing, rental periods, and VAT compliance
• Monitored accounts receivable and followed up on outstanding payments
• Recorded financial transactions in Odoo -accounting module, including expenses and journal entries
• Performed bank reconciliations and assisted in monthly closing procedures
• Prepared financial and operational reports using Odoo dashboards
• Coordinated with operations and logistics teams for equipment scheduling and availability
• Assisted in system data entry, updates, and troubleshooting within Odoo

Finance Manager at Arabella Class Spa, Abu dhabi & Alain Branch (2024-06 – Present)

Managed budgeting and forecasting for a luxury spa.

• Implemented cost control measures that reduced operational expenses over two years
• Supervised a team of 3 accountants and coordinated monthly financial closing and reporting
• Prepared monthly profit and loss statements, cash flow reports, and financial dashboards for senior management
• Ensured compliance with VAT and local financial regulations

Front Desk Assistant at Arabella Class Spa, Abu Dhabi (2024-06 – Present)

• Provided excellent customer service and support to a high volume of daily spa clients
• Managed appointment bookings and daily schedules
• Supported marketing campaigns by promoting offers and loyalty programs
• Handled complaints and resolved minor guest issues to ensure satisfaction

Spa Receptionist at Arabella Class Spa, Abu Dhabi (2024-06 – Present)

• Greet clients warmly and manage check-in/check-out procedures efficiently
• Schedule and confirm appointments using spa booking software (salonaty e.g.,)
• Handle phone, email, and walk-in inquiries regarding services, prices, and promotions
• Process payments, issue receipts, and handle cash and card transactions accurately
• Maintain cleanliness and organization of the reception and waiting area
• Assist with retail product sales and stock updates
• Coordinate with massage therapists, aestheticians, and management for daily operations

Teacher at Ministry of EDUATION& DIERCTION (2020-03 – 2023-03)

Planned and delivered developmentally appropriate lessons for 15+ children aged 3-5.

• Created a positive and inclusive classroom environment using play-based learning
• Maintained detailed records of student progress and communicated regularly with parents
• Collaborated with co-teachers to implement monthly themes and seasonal activities

Assistant Teacher at Ministry of EDUATION& DIERCTION (2020-03 – 2023-03)

• Supported lead teacher with daily routines and activities for toddlers and preschoolers
• Assisted in managing classroom behavior using positive reinforcement strategies
• Organized learning centers and prepared materials for activities and circle time

Admin Coordinator at Manal abdalhaviz office (2019-01 – 2019-12)

• Answering phones, responding to emails and greeting clients
• Gathering documents, statements and evidence a lawyer will need for trial
• Creating drafts of contracts, letters and other legal documents
• Scheduling meetings, interviews and appointments with clients

IT Support at Ministry of Finance and Economic Planning (2015-01 – 2018-12)

Responsible for operating and maintaining computer systems and networks in a way that helps the organization's members to accomplish work tasks on the computer faster, as well as supervision the training of employees on the organization's systems.

• Great troubleshooting capabilities and attention to detail
• Build and maintain up-to-date and efficient computer systems and networks to improve the role of technology in business sustainability within the organization

Customer service representative at Ministry of Finance and Economic Planning (2015-01 – 2018-12)

• Address customer's queries via phone, emails, and chat
• Perform troubleshooting for POS machines and guide collection officers to use it
• Maintaining the database
• Expert in GRP and ERP systems

HR Assistance at Ministry of Finance and Economic Planning (2015-01 – 2018-12)

Responsible for recruiting, screening, interviewing and placing workers

• Filing & organize, data entry in the HR system (GRP)
• Preparing the staff salary & organize staff leave (vacation)

Accounting Assistance at Ministry of Finance and Economic Planning (2015-01 – 2018-12)

Provide financial information to management by researching and analyzing accounting data

• Preparing reports
• Preparing staff salary & incentive

Bachelor in Computer Science – The National of Ribat University (2010 – 2014)

Certificate in Android Programming – Makeen Center for training (2014 – 2014)

Certificate in Java Programming – Makeen Center for training (2014 – 2014)

Certificate in Development Individual Strategic Planning – Better Life Center for Training and HR (2014 – 2014)

Certificate in ICDL – Sudan University of Science and Technology (2016 – 2016)

Certificate in Essential Strategic Planning – Sudan University of Science and Technology (2014 – 2014)

Diploma in Artificial intelligence – Tamkeen Training Centre (2025 – 2025)

Diploma in Artificial intelligence – Tamkeen Training Centre (2025 – 2025)