IT support engineer
أرسل عرض عمل مباشرة لهذا المرشح
To acquire a position within the field of Information Technology with a company that will allow me to demonstrate my skills, knowledge, and desire to grow as an individual. I am looking to acquire a position with a company that provides the opportunity for further growth and development within the company.
Coordinate between Expo ticketing hardware L1 support team, VE Team, ticketing L2 teams and operation governance teams.
Monitored and Handled low, medium, and high priority incoming tickets through “Expo2020 manage engine” ticketing system.And also quick response and fast communication management across all platforms in Expo2020 Dubai.
Update our internal databases with information about technical issues and useful discussions with customers/ clients in the Expo2020 sites.
Managed the non-business related concerns from the L1 team (fatigue, health, swap of off-s, leaves, absenteeism, etc.
