Waitress Le Royal Meridien [ 11/10/2021 – Current ]
City: Abu Dhabi Country: United Arab Emirates
Duties & Responsibilities:
- Delivered genuine hospitality and greeted guests upon arrival
- Present menu and provide detailed information when asked (eg. about portions, ingredients or potential food allergies) Provided excellent customer care and conduct resolution
- Prepare tables by setting up linens, silverware and glasses • Inform guests about the day's specials
- Addressed issues promptly, relaying complaints directly to management.
- Recommended and upsold additional menu items to improve sales
Crew Trainer
McDonalds [ 09/02/2018 – 29/11/2021 ]
City: Abu Dhabi Country: United Arab Emirates
- In charge for training staff and assisting with customer service.
- Instructing and motivating crew, serving customers, keeping the restaurant clean and organized, preparing food, making sure that food safety rules are followed, and monitoring employee performance.
- Provided excellent customer care and conflict resolution. • Worked as an exceptional team player
- Guaranteed quality of service through effective communication with customers.
- Properly recorded, prepared and delivered meal orders.
- Ensured restaurant cleanliness in accordance with Occupational Safety and Health Administration standards.
