Logistics Coordinator & Marketing Assistant - Caldicott Preparatory School
(2022-06)
Starting as Admin and Logistics Coordinator, I am now responsible for assisting the marketing department helping strengthen the brand identity through many different platforms and campaigns.
- Managing the weekly parent newsletter (and twice termly prospective parent newsletter) by photographing key events, seeking out stories, and writing articles.
- Managing and updating the school website.
- Delivering a pro-active social media presence with engaging content and tracking growth of followers, reach and interactions.
- Creating digital and print advertisement using software such as InDesign, Photoshop, and Canva, as well as designing the yearly school magazine.
- Seeking sponsorship and brand alignment opportunities as an additional source of revenue on top of school fees.
- Running advertisement campaigns, ensuring the correct channels are used, including social media, Google display advertising, and traditional/physical channels.
- Recording and editing promotional videos for use in social media, the website and external digital partners.
- Creating and maintaining strong relationships with internal departments, external publications, and customers (both current and past parents).
- Effectively managing the marketing budget to get the best possible ROI.
- Working alongside the Director of Admissions and Marketing Manager to run marketing/admissions events.
- Working with the Headmaster to ensure his vision and a strong overarching strategy work harmoniously to achieve the goals of the school
Customer Service Specialist - Metro Bank
(2020-04 - 2022-06)
- Dealing with banking queries; payments, internet banking, fraudulent transactions, scam cases, credit cards and card management
- Managing business, trust and personal injury accounts – making high value or chaps' payments, mandates and international payments
- Supported the Multi-Channel team – handing Metro Bank's social media networks, return post, filing/paper management and bookkeeping
- Supported Leadership Team – helping other colleagues with their queries, monitoring statuses of colleagues and providing training and feedback to others
- Administration – liaising with staff from other departments, logging account activity, updating/adding to customers' databases, arranging appointments and cash orders
Retail Assistant - Sports Direct
(2019-07 - 2020-04)
Retail Assistant - Primark
(2018-03 - 2018-05)
Helped customers by providing product information, assisting with purchases, maintaining store displays, and ensuring a positive shopping experience.
