Sena Braich

A results-driven Marketing Assistant with a degree in Media and Communications, currently supporting marketing campaigns, content creation, and data analysis. Skilled in social media management, market research, and digital marketing strategies, with a strong foundation in communication and branding. Eager to expand expertise in marketing through hands-on experience and further professional development.

Logistics Coordinator & Marketing Assistant - Caldicott Preparatory School

(2022-06)

Starting as Admin and Logistics Coordinator, I am now responsible for assisting the marketing department helping strengthen the brand identity through many different platforms and campaigns.

• Managing the weekly parent newsletter (and twice termly prospective parent newsletter) by photographing key events, seeking out stories, and writing articles.
• Managing and updating the school website.
• Delivering a pro-active social media presence with engaging content and tracking growth of followers, reach and interactions.
• Creating digital and print advertisement using software such as InDesign, Photoshop, and Canva, as well as designing the yearly school magazine.
• Seeking sponsorship and brand alignment opportunities as an additional source of revenue on top of school fees.
• Running advertisement campaigns, ensuring the correct channels are used, including social media, Google display advertising, and traditional/physical channels.
• Recording and editing promotional videos for use in social media, the website and external digital partners.
• Creating and maintaining strong relationships with internal departments, external publications, and customers (both current and past parents).
• Effectively managing the marketing budget to get the best possible ROI.
• Working alongside the Director of Admissions and Marketing Manager to run marketing/admissions events.
• Working with the Headmaster to ensure his vision and a strong overarching strategy work harmoniously to achieve the goals of the school

Customer Service Specialist - Metro Bank

(2020-04 - 2022-06)

• Dealing with banking queries; payments, internet banking, fraudulent transactions, scam cases, credit cards and card management
• Managing business, trust and personal injury accounts – making high value or chaps' payments, mandates and international payments
• Supported the Multi-Channel team – handing Metro Bank's social media networks, return post, filing/paper management and bookkeeping
• Supported Leadership Team – helping other colleagues with their queries, monitoring statuses of colleagues and providing training and feedback to others
• Administration – liaising with staff from other departments, logging account activity, updating/adding to customers' databases, arranging appointments and cash orders

Retail Assistant - Sports Direct

(2019-07 - 2020-04)

Retail Assistant - Primark

(2018-03 - 2018-05)

Helped customers by providing product information, assisting with purchases, maintaining store displays, and ensuring a positive shopping experience.

BA - Media and Communications - Brunel University A Level - Law, Sociology, Film Studies - Windsor Forest College

GCSE - English Language and Literature, Maths, Science, Media Studies - Baylis Court School