Shafna Alangadan

Distinguished healthcare professional with a Bachelor of Dental Surgery (BDS) and over 10 years of clinical experience across dental surgery and patient care. CPC-certified with 96%, specialised in the precise translation of complex clinical narratives into ICD-10-CM, CPT, and HCPCS codes. Expert in navigating TrakCare and UniCare ecosystems to manage the end-to-end claims lifecycle, with a proven track record in denial remediation and revenue recovery

Medical Evaluator at Yas Clinic (Mayura Health Services) (2025-01 – Present)

• Medical Coding Accuracy: Reviewed doctor's notes to assign the correct ICD-10, CPT, and HCPCS codes, ensuring every procedure and diagnosis was billed accurately.
• Familiar with coding guidelines related to behavioral health and psychiatric services
• Claim Recovery & Fixes: Analyzed rejected claims to find errors and fixed them for resubmission, making sure the facility recovered lost revenue.
• Review and evaluate medical reports, clinical cases, and provide evidence-based recommendations while ensuring accuracy and regulatory compliance.
• Maintain confidentiality and collaborate with internal medical and administrative teams to support healthcare standards and decision-making.
• Software & Data Safety: Used TrakCare, UniCare, and MS Office to manage billing workflows while strictly following HIPAA privacy rules to keep patient data safe

Dental Assistant at Al Bustan Medical Center (2021-01 – 2025-01)

• Educated and guidedpatients on properdental hygiene, ensuring comfort and a positive experience.
• Assisted dentists duringprocedures by preparing trays, delivering instruments, and supporting treatments.
• Operated diagnostic equipmentincluding X-rays, 3D, OPG, and digital scanners for accurate patient assessments.
• Maintained patient recordsand coordinated appointments to ensure efficient clinic workflow.

GP Dentist at VIVA Dental Clinic (2015-01 – 2021-01)

• Educated patients and families on oral care and prevention of dental diseases.
• Performed dental procedures including root canals,extractions, and cavity fillings with focus on patient comfort.
• Developed individualized treatmentplans to maintainor restore oral health.
• Managed clinic operations efficiently, ensuring smooth workflow and patient care

Bachelor Of Dental Surgery

Certified Professional Coder

Diploma in Medical Coding & Billing

Diploma in Medical&Clinical Administration