Shahid P.s.

Experienced Luxury Retail Leader with extensive experience in branch operations, consultative sales, and team management within the jewellery sector. Proven track record of managing top-performing retail outlets across Dubai and India, optimizing inventory management, driving revenue growth, and elevating customer experience standards.

Branch Manager - Arakkal Gold & Diamonds LLC - Dubai, UAE

(2023-07 - 2026-02)

• Directed daily retail branch operations, inventory oversight, and staff management to maintain high operational standards and service excellence.
• Formulated and executed targeted sales strategies and promotional campaigns to drive branch revenue and consistently reach key performance targets.
• Expanded and retained a high-value clientele base through personalized relationship management and direct client engagement.
• Managed stock audits, merchandise presentation, and timely requisitioning of high-demand jewellery collections.

Marketing & Sales Specialist - Shihas Trading LLC - Dubai, UAE

(2022-02 - 2023-06)

• Identified new business opportunities and built client accounts across target market segments in Dubai.
• Executed marketing campaigns and product promotions in alignment with senior management objectives to boost brand presence.
• Analyzed retail market trends, tracked transaction metrics, and generated monthly reports for business planning.

Marketing & Sales Representative - Maharaja Gold & Diamonds - Cochin, India

(2017-03 - 2022-01)

• Managed store sales operations, consistently hitting quarterly revenue targets.
• Supervised and trained sales representatives on product knowledge, luxury sales techniques, and negotiation standards.
• Handled high-tier client inquiries, custom design requests, and repair services to maintain superior customer satisfaction.

Sales Officer - Damas Jewellery LLC - Dubai, UAE

(2008-08 - 2017-01)

• Delivered consultative sales for luxury diamond and gemstone collections, achieving store targets consistently.
• Designed attractive retail displays and managed visual merchandising standards across product lines.
• Assessed, categorized, and presented diamond collections, delivering expert guidance to prospective buyers.

Bachelor of Commerce - B.Com - Mahatma Gandhi University (2004 - 2007)