Branch Manager - Arakkal Gold & Diamonds LLC - Dubai, UAE
(2023-07 - 2026-02)
- Directed daily retail branch operations, inventory oversight, and staff management to maintain high operational standards and service excellence.
- Formulated and executed targeted sales strategies and promotional campaigns to drive branch revenue and consistently reach key performance targets.
- Expanded and retained a high-value clientele base through personalized relationship management and direct client engagement.
- Managed stock audits, merchandise presentation, and timely requisitioning of high-demand jewellery collections.
Marketing & Sales Specialist - Shihas Trading LLC - Dubai, UAE
(2022-02 - 2023-06)
- Identified new business opportunities and built client accounts across target market segments in Dubai.
- Executed marketing campaigns and product promotions in alignment with senior management objectives to boost brand presence.
- Analyzed retail market trends, tracked transaction metrics, and generated monthly reports for business planning.
Marketing & Sales Representative - Maharaja Gold & Diamonds - Cochin, India
(2017-03 - 2022-01)
- Managed store sales operations, consistently hitting quarterly revenue targets.
- Supervised and trained sales representatives on product knowledge, luxury sales techniques, and negotiation standards.
- Handled high-tier client inquiries, custom design requests, and repair services to maintain superior customer satisfaction.
Sales Officer - Damas Jewellery LLC - Dubai, UAE
(2008-08 - 2017-01)
- Delivered consultative sales for luxury diamond and gemstone collections, achieving store targets consistently.
- Designed attractive retail displays and managed visual merchandising standards across product lines.
- Assessed, categorized, and presented diamond collections, delivering expert guidance to prospective buyers.
