Shazor Najeeb

• Experience of almost 09 years in Multinational Container Line with exceptional administration skills and Import, Export Documentation handling – Dealt with several Freight Forwarding Customers on daily basis.
• Familiar Shipping Documents Bill of lading, LOI, Letter of Indemnity, bank Guarantee, LC, Custom GD, Authority Letter, NOC, Commercial Invoice & Packaging.
• ICOTERMS – FOP, CIF, CIP, DDP, FCA, and FAS
• Have Knowledge of IGM & EGM Filing and other aspects related to Import & Exports
• Keeping Records (Using SAP IRIS software and Excel), resolving customers queries, and offering them the best solution possible. Also experience with CRM Systems
• Demonstrate exceptional communication skills to make customers feel Valued.

09 years of experience of managing all import activities effectively and in timely manner.

• Good at email execution to maintain communication with Customers and can manage their complaints efficiently.
• Detail verification of documentation is performed in compliance with Customs regulations.
• Have Knowledge of IGM & EGM Filing and other aspects related to Import & Exports • Familiar Shipping Documents Bill of lading, LOI, Letter of Indemnity, bank Guarantee, LC, Custom GD, Authority Letter, NOC, Commercial Invoice & Packaging.
• Demonstrate exceptional communication skills to make customers feel Valued.
• Internal coordination on change inquiries and issue resolution.

Masters in Business Administration (Majors in Supply Chain)