Transport Operations & Events Mobility Specialist
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I bring over 36 years of extensive experience and transferable skills in Transport and Event Operations, Traffic, and People management with a global perspective from working across the USA, Europe, and the Middle East.
My career has been marked by leading significant projects within the public transport industry and major global events. I have a proven record of accomplishing credibility, driving innovative approaches to enhance operational efficiency, fostering a culture of change, and reducing business costs. My leadership style is characterized by self-awareness, empathy, and high emotional intelligence.
A dynamic 'can-do' attitude and a focus on achieving the vision, instrumental in building, coaching, and mentoring high-performing teams. Adept at communicating with anyone from frontline staff to Prime Ministers – I quickly build trust and rapport.
In my most recent role as Manager of Parking and Shuttles at Expo City Dubai, I oversaw the team responsible for over 11,000 parking spaces, ensuring safety and efficiency while fostering a culture of adaptability, resilience, and sustainability. My efforts in planning and executing event strategies have consistently resulted in improved service delivery and customer satisfaction.
As a multi-award-winning enthusiastic leader, I thrive in fast-paced environments, adept at managing conflicting priorities and deadlines. I listen actively and resolve conflicts calmly, delivering results on time through effective decision-making and continuous improvement learning.
My entrepreneurial experience of running an F&B business for 10 years has further honed my commercial acumen, resource, and stakeholder management skills.
I am excited about the opportunity to contribute to a new vision and purpose and am confident that my diverse skill set, and experience would be a valuable addition to the team as well as achieve personal growth.
Certificates in Management, Leans Six Sigma, and Customer Service