Stephen Mattu
Transport Operations & Events Mobility Specialist
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نبذة
I bring over 36 years of extensive experience and transferable skills in Transport and Event Operations, Traffic, and People management with a global perspective from working across the USA, Europe, and the Middle East.
الخبرة
My career has been marked by leading significant projects within the public transport industry and major global events. I have a proven record of accomplishing credibility, driving innovative approaches to enhance operational efficiency, fostering a culture of change, and reducing business costs. My leadership style is characterized by self-awareness, empathy, and high emotional intelligence.
A dynamic 'can-do' attitude and a focus on achieving the vision, instrumental in building, coaching, and mentoring high-performing teams. Adept at communicating with anyone from frontline staff to Prime Ministers – I quickly build trust and rapport.
In my most recent role as Manager of Parking and Shuttles at Expo City Dubai, I oversaw the team responsible for over 11,000 parking spaces, ensuring safety and efficiency while fostering a culture of adaptability, resilience, and sustainability. My efforts in planning and executing event strategies have consistently resulted in improved service delivery and customer satisfaction.
As a multi-award-winning enthusiastic leader, I thrive in fast-paced environments, adept at managing conflicting priorities and deadlines. I listen actively and resolve conflicts calmly, delivering results on time through effective decision-making and continuous improvement learning.
My entrepreneurial experience of running an F&B business for 10 years has further honed my commercial acumen, resource, and stakeholder management skills.
I am excited about the opportunity to contribute to a new vision and purpose and am confident that my diverse skill set, and experience would be a valuable addition to the team as well as achieve personal growth.
التعليم
Certificates in Management, Leans Six Sigma, and Customer Service