Sultan Al-Yafeai

Undergraduate majoring in cybersecurity in their final semester and interested in an internship, focused on a Security Operations Centre (SOC) analysis. Conversant with SOC worklogic, such as alert management, log analysis, and basic incident management through hands-on experience within simulated settings.

Customer Service Representative (2022-01 – 2026-01)

Customer service role with focus on task management, data recording, and team communication.

• Tackle tasks that are under management in fast-paced settings and be correct and observant to detail
• Adhered to set procedures when dealing with requests and recording data
• Effective communication to the customers and the team
• Kept proper records and data management procedures

Bachelor of Cybersecurity – AL AIN UNIVERSITY, ABU DHABI (2022 – 2026)