Tapas Maity

Dear Hiring Manager,

I was delighted to see that is currently recruiting for a WAITER. My skills and experience are well-aligned with the job criteria, and I would like you to consider my suitability for the role.

I have always had a passion for working in the Hospitality field; during my previous position as WAITER, I quickly developed skills in customer service and feedback from my managers backs this up. In addition, the work experience I gained has enabled me to build and practice skills in essential areas such as management and leadership.

I have an excellent work ethic, am attentive to detail and am a consummate professional. I believe my skills and experience will allow me to contribute substantially to your team and goals.

It would be my pleasure to elaborate on my work experience and how I can add value to your company.

Sincerely, Tapas Maity

04/2022 - Current

Southern Sun Hotel Abu Dhabi, DUBAI | Abu Dhabi, Dubai

Waiter

• Seated guests promptly and managed table wait times.
• Reset tables with spotless service ware.
• Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback.
• Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
• Stocked and maintained silverware, linens and condiments.
• Upsold, cross-sold and recommended additional items to customers to increase restaurant sales.
• Maintained safe food handling standards at all times.
• Answered phones politely and promptly while accurately recording and confirming reservations.
• Enquired about guest satisfaction, anticipated additional needs and happily fulfilled ad-hoc requests.
• Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
• Greeted new customers, answered initial questions and took drink orders.
• Retained knowledge of current menu items, garnishes, ingredients and preparation methods.

09/2021 - 04/2022

Dubai Expo 2020 under Armed Forces Officers club | Abu Dhabi, Dubai

Waiter

• Completed opening and closing checklists according to set standards.
• Performed additional tasks to keep dining room running smoothly.
• Delivered friendly and fast service to process high-volume food and drink orders at peak times.
• Hand-washed dishes and glassware.
• Reset tables with spotless service ware.
• Stocked and maintained silverware, linens and condiments.

07/2020 - 05/2021

THE LEELA KOVALAM | karala, India, India

Waiter

• Seated guests promptly and managed table wait times.
• Anticipated and addressed guests' service needs.
• Enquired about guest satisfaction, anticipated additional needs and happily fulfilled ad-hoc requests.
• Answered phones politely and promptly while accurately recording and confirming reservations.
• Resolved customer complaints promptly, escalating larger operational concerns to management.
• Arranged alternative selections for guests with food allergies, intolerances, or special diets.

06/2019 - 05/2020

The Crown | Goa, India, India

Waiter

• Arranged alternative selections for guests with food allergies, intolerances, or special diets.
• Resolved customer complaints promptly, escalating larger operational concerns to management.
• Upsold, cross-sold and recommended additional items to customers to increase restaurant sales.
• Maintained safe food handling standards at all times.
• Stocked and maintained silverware, linens and condiments.
• Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.

11/2018 - 05/2019

Grand Mercury Surya Palace | Gujarat, India

Industrial Trainee

• Completed industrial tasks, such as equipment maintenance and quality checks without supervision or assistance by managers.
• Completed all tasks efficiently and timely, as instructed by industrial managers.

2019

SURYA GROUP OF INSTITUTION | West Bengal,India, India

Hotel Management : Hospitality

2018

Eranda high school | West Bengal,India, India

Higher secondary

2016

Keutgerya vidyasagar high school | West Bengal,India , India

Secondary Education