04/2022 - Current
Southern Sun Hotel Abu Dhabi, DUBAI | Abu Dhabi, Dubai
Waiter
- Seated guests promptly and managed table wait times.
- Reset tables with spotless service ware.
- Checked on designated tables at appropriate intervals to refill drinks, respond to requests and receive customer feedback.
- Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
- Stocked and maintained silverware, linens and condiments.
- Upsold, cross-sold and recommended additional items to customers to increase restaurant sales.
- Maintained safe food handling standards at all times.
- Answered phones politely and promptly while accurately recording and confirming reservations.
- Enquired about guest satisfaction, anticipated additional needs and happily fulfilled ad-hoc requests.
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
- Greeted new customers, answered initial questions and took drink orders.
- Retained knowledge of current menu items, garnishes, ingredients and preparation methods.
09/2021 - 04/2022
Dubai Expo 2020 under Armed Forces Officers club | Abu Dhabi, Dubai
Waiter
- Completed opening and closing checklists according to set standards.
- Performed additional tasks to keep dining room running smoothly.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Hand-washed dishes and glassware.
- Reset tables with spotless service ware.
- Stocked and maintained silverware, linens and condiments.
07/2020 - 05/2021
THE LEELA KOVALAM | karala, India, India
Waiter
- Seated guests promptly and managed table wait times.
- Anticipated and addressed guests' service needs.
- Enquired about guest satisfaction, anticipated additional needs and happily fulfilled ad-hoc requests.
- Answered phones politely and promptly while accurately recording and confirming reservations.
- Resolved customer complaints promptly, escalating larger operational concerns to management.
- Arranged alternative selections for guests with food allergies, intolerances, or special diets.
06/2019 - 05/2020
The Crown | Goa, India, India
Waiter
- Arranged alternative selections for guests with food allergies, intolerances, or special diets.
- Resolved customer complaints promptly, escalating larger operational concerns to management.
- Upsold, cross-sold and recommended additional items to customers to increase restaurant sales.
- Maintained safe food handling standards at all times.
- Stocked and maintained silverware, linens and condiments.
- Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
11/2018 - 05/2019
Grand Mercury Surya Palace | Gujarat, India
Industrial Trainee
- Completed industrial tasks, such as equipment maintenance and quality checks without supervision or assistance by managers.
- Completed all tasks efficiently and timely, as instructed by industrial managers.
