I have a bachelor’s degree as well as BTEC HNC in Aviation, Hospitality & Travel Management and experience in a 4 star and 5-star international Hotel Chain. I can provide the type of service that keeps guest coming back. I have excellent public relations skills with the ability to handle complaints in an efficient and professional manner that is satisfactory for both the guests and the
Organization I work with.
I have the ability to oversee other staff members and ensure everyone is meeting their obligations and that daily operations are running smoothly. I believe internal guest should offer exceptional customer service in all situations even when things get a little hectic. If the staff is having problems performing their duties or dealing with a guest, then I have the ability step in and take care of the situation in a professional manner.
I have the ability and skills needed to recognize areas of operations that need improvements or updated. In these cases, I can report the problem to higher management and make reasonable recommendations to help make the necessary improvements.
I work well in stressful conditions and I am flexible enough to work different shifts and to cover shifts in an emergency. I have the ability to motivate staff and maintain a clean and organized work environment. I am confident that I am qualified to fill this position and I hope that you will consider me a top applicant.
You can reach me by calling 00971-554621968 to arrange a meeting where we can discuss this position in more detail.
Work Experience :-
Duty Manager Millennium & Copthrone Hotel 09/2018 - Currently working.
Pre-Opening Operations Manager
D’Zign by Leva Deira,Dubai 09/2017-06/2018
Duty Manager Intercontinental Hotels & Resorts 03/2015-09/2017.
Night in Charge Intercontinental Hotels & Resorts 02/2012 – 03/2015.
Guest Service Agent Intercontinental Hotels & Resorts 03/2011-02/2012.
Bell Boy Intercontinental Hotels & Resorts 01/2010-03/2011.
I have completed my education in B. Com. And also BTEC HNC in Aviation, Hospitality and Travel Management.