Theresa Mendonca

5 years of working in UAE, dedicated, reliable and responsible

Shake Shack (Alshaya group) - Current

Admin - Taking care of all the money related matters in the store including cashing in and out of the cashier, any finances issue or discrepancy and communicating with the finance department, petty cash etc.

• checking Emails and communicating with the team or management regarding any important mails.
• Making End of the day reports of the store, making excel trackers.
• Checking all the documents of the staff timely and sending it for renewals (OHC, Visa and Labour)
• Checking store documents and asking for renewal whenever needed

( halal certificates, trade license, Contact lists) etc.

Hospitality - taking care of our guest'

s needs and giving them best experience while there are dining at the restaurant.

Tim Hortons (Apparel group) - 2 years

Production of bakery products as per daily consumption. Taking care of the store front and merchandising.

Making coffee, storing and tagging products, maintaining expiries and following high quality of Food safety and Kitchen hygiene, controlling temperatures of the products and controlling wastage and counting the stock.

As a cashier, taking care of the customers since they enter the store,

greeting them, help them place their order, suggestive selling.

Making sure the customer needs are fulfilled, Handling if any complains efficiently. Over all giving customers a pleasant and comfortable service.

Bachelor of Arts, Wilson College, MUMBAI

UNIVERSITY

-Participated in sports day for the football sports.

-Volunteered in the First year of college in two different inter collegiate festivals namely Festival of Peace and Olé as a crew.

-Volunteered in the Second year of college in the same festivals as a crew in Festival of peace and as a HOD for PR in the Olé fest.