Thunga 8050

I am a quick learner with good amount of communication

I grasp new technical concept and utilize the same in productive manner

I am efficient to deliver results in given time and flexible to work in shifts

I have received the highest number of appreciation mails by the clients for quick action in handling escalations, queries and quality of deliverables

Maintained quality of work without single error for more than 2 years

Met deadline in preparing, reviewing and producing reports to clients and higher level management

▪ Hands on experience in insurance brokerage such as Property, General Liability, Automobile and Miscellaneous line of business ▪ SPOC (Single Point of Contact) for Canada based clients for all process related queries and escalations ▪ Responsible for keeping the record of the clients, and to ensure that the tasks are completed before TAT ▪ Allocating task to other team members. ▪ Internal audit checks on the work. ▪ Preparing and maintaining monthly Production & Quality Reports of Team for internal and External (Clients). ▪ Providing Kaizen Ideas (Macro based) regularly for process improvement ▪ SME (Subject Matter Expert) review ▪ Handling Ad-hoc projects within assigned SLA. ▪ Participating in Monthly client calls. ▪ Preparing SOP’s (Standard Operating Procedure) regularly depending on updates.

▪ M.B.A (Finance & Marketing) Bengaluru University

▪ B.COM (Accounting) (VTU) Visvesvaraya Technological University Belgaum

▪ 12th (Commerce) Bengaluru University