Trigy George

I'm a self-motivated and growth-driven professional with 16 years of experience in UAE and India, which includes a decade of experience in UAE. My career history consists of exposure to diverse industries: BPO (Order Management & Mortgage), Hospitality, Transportation, Retail, Recruitment Consultancy & Education, which enriched me with the knowledge of systems and organisational business imperatives. I have worked and excelled in many areas, including Business Analyst, Assisting C (General Managers and CEOs) levels in top MNCs, and leading an organisation as Academic Director.

I possess a vast array of skills and talents; my area of expertise and great passion lies in Human Resource Management.

Having claimed as a competitive HR Professional, I have 9 years of experience in the HR department, exclusively 6 years as HR Manager, managing and handling all the functions and activities under HR Department. I have built an HR system from scratch by providing the right direction for employee relations and the company's culture in line with the business objectives and goals. Major areas I have worked predominantly are 360 degrees of the recruitment process, UAE visa process, performance management, Payroll, handling employee conflict, grievance and concerns, ensuring employees are following disciplinary policies, and time-to-time policy development and update & Training.

As an HR Manager, critical focus areas are managing the employment relationship and the agreement between individuals and organisations by ensuring the equitable treatment of employees to protect the interest of employees and the organisation.

Human Resource and Admin Manager Jan- 2021 – Till Date

Knowledge Planet - Dubai - UAE

Company: Knowledge Planet is the largest after school educational institute in the GCC country having 13 branches in UAE with 65+ employees.

Reporting to Co-founders

Responsibilities: I’m responsible for all HR Functions in the organization as listed below but not limited to it.

• Keep track of the organization’s overall HR strategies, methods, tactics, and procedures.
• Liaising with management to ensure strategic HR goals are aligned with business initiatives.
• Managing the 360-degree talent acquisition process includes sourcing, recruiting, interviewing, and hiring suitable applicants.
• Formally address workplace issues with employees, investigate them and resolve them.
• Maintains compliance with federal, state, and local employment laws and regulations and reviews policies and practices to maintain compliance.
• Process employees’ monthly payroll.
• Design and implement employee retention strategies.
• Developing and maintaining a culture that helps to build employee engagement. 
• Managing employee separation and end-of-service settlement.
• Managing employee visa process.

HR Manager & Academic Director cum Strategic Business Leader April 2018- Dec 2020

Newton Training Center- Abu Dhabi-UAE

Company: Institute provide courses such as Medical Coding, IELTS, OET, CNA, Nursing, & Spoken

English, with 30+ employees.

Reporting to Managing Director.

HR Manager Apr 2017 to April 2018

(Bin Butti International Holdings) Dubai-UAE

BBIH is a private equity investor with focuses on a diverse set of integrated services with 10000+ employees.

Reporting to General Manager

• Managing end to end VISA process; applying for new VISA, renewal and Cancellation.
• Handling Employee Recruitment, Selection & Onboarding process 
• Managing HCM (Human Capital Management) ERP system 
• Handling employee relations
• Oversee and manage a performance appraisal system that drives high performance.
• Preparing and updating organization chart
• Part of the team for implementing quality management system (QMS) into all departments and ensure its ongoing efficiency.
• Organize quality management meetings with head of departments to review update IMS procedures.

Executive Assistant to General Manager – Dubai, UAE (4.2 years)Organization NameYearLandmark group Feb 2016 – Feb 2017Emirates National Group,Feb 2014 – Mar 2015Holiday Inn (InterContinental Hotels Group)May 2011 – Jun 2013 

 

Business Analyst - Subject Matter Expert Nov 2007 - Feb 2011

Accenture Services Ltd (BPO) – Bangalore, India (MNC)

 

• Pre-screening/reviewing of agreement for new business and to approving it.
• Creating Contracts in ERP (oracle 9i).
• Proving process training to the new employees
• Providing billing and Maintenance service to UK client.
• Set up calls on timely basis for improving the quality of the service.
• Handling escalation through WCS/BU/Sales and customer.

Process Executive

Intertitle (First American Title-BPO) – Bangalore, India (MNC) Oct 2006 - Nov 2007 

• Mortgage closing for US client: As a title company our team ensures that all documents are signed and recorded. Also, will oversee that all funds, including closing fees and Escrow payments, are paid and properly disbursed.
• Quality checking (QC) according to the standard rules provided by client.

Human Resources Recruiter 

Artha Recruitment Agency- Bangalore, India. Nov 2003 - Oct 2006

• Handling Cliental Recruitment process
• Sourcing Candidate
• Phone Screening and Filtering Resume

• MBA–(Specialization in HR)Master of Business Administration-Manipal Global Nxt-2021-2023

1. Managing People and Organization 2. Change Management 3. HR Analysis

4. International Human Resource Management 5. Redundancy and International HRM

• CHRMP- Certified Human Resource Management Professional, awarded by American Institute of Business and Management, USA & KHDA –UAE - 2018.(Membership No: AMAIBM/10989).

1. HR Administration 4. Employee Relations & Communication
2. Recruitment & Selection 5. Compensation & Benefits
3. Training & Development 6. Health, Safety & Security

UAE Labor Law 7. HR Management in Organization

• BCA -Bachelor of computer Application – Degree from Bangalore University-2003.