Upasna Nambiar

HR & Operations professional working closely with leadership to drive HR operations, recruitment, employee engagement, and smooth multi-campus operations. Experienced in organizing events, managing training programs, and building a positive workplace culture. Passionate about creating high-performing, happy teams. Holds a valid UAE driving license.

HR and Training Coordinator at Westford University (2023-11 – Present)

• Work closely with the CEO and senior leadership to support strategic initiatives across HR, operations, and institutional development.
• Lead end-to-end recruitment for teaching and non-teaching staff across multiple campuses, including workforce planning, candidate sourcing, interviews, and onboarding.
• Manage HR operations and employee lifecycle processes, ensuring smooth onboarding, documentation, compliance, and internal coordination.
• Drive employee engagement initiatives by conceptualizing and executing key events such as Westford Unwind, recruitment drives, and supporting the Westford Awards, strengthening workplace culture and staff engagement.
• Oversee Westford for Business, the corporate training division, including training needs analysis, program planning, client onboarding, and trainer coordination.
• Manage student registration documentation and compliance with partner universities, ensuring accuracy and adherence to academic regulations.
• Coordinate internship placements and industry collaborations, working closely with academic teams to enhance student career outcomes.

Learning and Development Associate at ValueMomentum Software Services (2023-04 – 2023-07)

• Efficiently managed the training operations, aligning needs with organizational goals.
• Served as a primary point of contact for insurance domain's training initiatives.
• Conducted comprehensive Training Needs Identification (TNI) and devised targeted plans that led to a 15% increase in overall employee performance.
• Conducted specialized training sessions on the topics accountability and responsibility.
• Successfully delivered over 4 training sessions on written and oral communication, covering email writing and impromptu speaking benefiting 120 associates.

HR Associate Intern - People and Culture at Yellowchalk Design Studio (2023-01 – 2023-04)

• Interviews to identify top talent. Increased hiring by 12% through targeted recruitment.
• Facilitating a seamless and welcoming onboarding process.
• Coordinating knowledge transfer sessions for new team members and arranging for necessary office equipment and supplies.
• Introducing various initiatives such as internal clubs, fun fridays, and tournaments to foster a positive work culture.

MBA (online) in Human Resource Management – Manipal Academy of Higher Education (2025)

B.Com Honors in Finance and Investment – CHRIST (Deemed to be University) (2022)

CBSE (Class XII) – Indian School Muscat, Oman

CBSE (Class X) – Indian School Muscat, Oman