Usman Ahmad

A highly motivated and energetic individual with exceptional multitasking and organizational skills. My aim is to seek and establish a career with your organization in a challenging position, towards career advancement and excellence by gaining valuable experience from the job and blending my growth opportunities with the organization. Possessing a good team spirit, deadline oriented and having the ability to organize and present complex solutions clearly and accurately.

IBRAMA COMMUNICATIONS Feb 2020-Nov 2020

Customer Service Representative and Sales Executive

• Warmly greeted customers with positive telephone etiquette to identify issues
• Delivered quality information and service in telesales call handling to continue sales growth
• Responded to email and requests to offer prompt solutions for customer satisfaction
• Continued for one and half year during my bachelor degree.

Data Entry Operator and Virtual Assistant On E-bay And Amazon

Duties& Responsibilities:

• Working as a Virtual Assistant on eBay and also on Amazon (A+ Listings on Amazon).
• Handle the clients’ accounts and was providing them customer service as per their needs
• Handle orders through Royal mail
• Write HTML description and SEO base titles

DegreeDisciplineYear DivisionBoard / University

GraduationB.s-Computer Science2017–2021First

University of Management and Technology

Lahore, Pakistan

Intermediate Pre-Engineering2015 – 2017 FirstBISE Lahore, Pakistan