Veronica Lavrador

With over fifteen years of experience built-in majors MNC´s such as Alcoa, Alcon, Allergan, and ResMed within Demand and Supply Planning, Distribution, S&OP, Logistics, and Business Intelligence, I'm seeking a new challenge where I can apply my expertise in data management and analytics with adaptability, and tolerance to pressure.

• 2020 – Data Consultant 

• Analysis of import data from Latin America;
• Building dashboards using POWER BI to assess market share and monitor stock reconciliation and reflect the stock policy;
• Forecast suggestion based on market assessment;
• Support the Sales team in creating/managing new routes to market and customer creation.

• 2018- 2020 – ResMed

Regional Supply Chain Manager - LATAM

• Implementation and management of the S&OP area;
• Responsible for demand and sales planning;
• Responsible for providing statistical analysis of strategic demand plans, including what-if scenarios, modeling and decision support of different demand plan options;
• Interface with finance area for Budget X Forecast validation and reconciliation;
• Calculation of Forecast accuracy KPIs, pareto analysis (root cause) for forecast, orders and CS management;
• Construction of inventory management reports and KPIs;
• Project management for new products and services;
• Order and documentation process standardization for Latam customers;
• Management of Customer Service and Tech Support areas;
• Warehouse negotiation in Brazil, Mexico and Colombia;
• Coordination of imports for all Latin America;
• Contribution to overall business strategy and annual budget process;
• Risk assessments performance on potential contracts and agreements;
• Contracts with suppliers and vendors review to ensure on-going feasibility.

• Cost avoidance of almost $ 400,000.00 by order fulfillment process redesigning;
• Creation of kpi´s, dashboards, reports and procedures, such as In-Stock, Days of Inventory, Supplier Fill Rate, Forecast Accuracy, Inventory Value, Brand Analysis, etc;
• Creation of internal procedures for the Supply Chain department;
• Implementation of S&OP for Latam Business;
• Transition from Customer Service and Tech Support areas from San Diego (USA) to São Paulo (BR);
• Implementation of order automation tools;
• Implementation of best practice purchasing vision, strategy, policies, processes and procedures to aid and improve business performance.

• 2015 - 2018– Biolab Sanus Farmaceutica

Demand Planning and S&OP Specialist

• Responsible for the demand and sales planning for the companies Biolab and Avert;
• Alignment with production areas to build the purchase and production portfolios;
• Interface with finance area for Budget X Forecast validation and reconciliation;
• Management of Forecast accuracy KPIs;
• Development of inventory management reports and KPIs;
• Support for the projections and evaluation for planning, programming and sequencing operational activities;
• Management of purchase orders for local and international partnerships (supply planning), monthly S&OP meetings to adjust forecast and understand the market situation;
• Overall business strategy and annual budget process analysis for Sell in and Sell out;
• Risk assessment analysis on potential contracts and agreements.

Main Results:.

• Development of multiples kpi´s and dashboards;
• Implementation and documentation of internal procedures for the Supply Chain department;
• Implementation of S&OP and management of partnerships;
• Supply planning training for new employees.

• 2014-2015 – Mundipharma Brasil Prod. Médico e Farmacêuticos LTDA

Supply Chain Coordinator

• Coordination of distribution, import and planning areas;
• Implementation and management of the S&OP process;
• Development and maintenance of reports and kpi's in the area;
• Co-participation in the serialization project;
• Risk assessment performance on potential contracts and agreements;
• Negotiation with suppliers and vendors to secure advantageous terms.

Main Results:.

• Development of KPI´s and dashboards;
• Development of internal procedures for the Supply Chain department;
• Process creation and design to define the general business strategy and annual budget.

• 2012-2014 – Allergan, Inc – An Abbvie Company

Senior Demand Planner – LATAM

• Responsible for Breast, Fillers, Botox, health and Skincare LATAM demand planning; 
• Establishment of a Sales & Operation (S&OP) model process to drive monthly consensus meeting; 
• Negotiations with manufacturing plants in Guarulhos (BRA), Waco (USA), Medford (USA), Pringy (France) and Westport (Ireland); 
• On-going communication with sales and distributors to understand how the market is changing, promotion is being planned and seasonal items are being introduced; 
• Development of models to forecast new products, promotional and seasonal items; 
• Advise sales and marketing of variance between existing forecast and actual sales; 
• Predict excess and obsolescence inventory avoidance with product managers;
• Stock control; 
• Customer Service management for all planning lines; 
• Warehouse and Distribution management. 

• Saving of USD 600,000.00 in the Brazil import process in 2013;
• S&OP meeting redesign for all business lines;
• Item discontinuation process implementation;
• Development of management reports and KPIs.

• 2010-2012 – Alcon Laboratories, Inc – A Novartis Company

Demand Planner and export/import Analyst

• S&OP monthly cycle management;
• Responsible for demand and export planning for Pharma Latam and third-party clients located in Europe, Asia and Africa;
• Responsible for planning and import processes for the surgical line (equipment, intraocular lenses and devices and accessories used in surgeries) and marketing materials;
• Import process management of raw materials, packaging , finished products and CAPEX;
• Reverse Logistic Management of defective items for destruction and / or repair;
• Assistance to the marketing department, through daily reports, monthly S&OP meetings to adjust forecast and understand the market situation;
• Analysis of new legislation that may benefit import, such as ex tariff, drawback, camex resolutions, among others.

Main results

• Cost avoidance of almost $ 1,000,000.00 in 2012 with the implementation of ex tariff;
• Restructuring of the export process resulting in the optimization and reduction of lead time;
• KPI and dashboard implementation;
• Creation of internal procedures and processes in the Supply Chain Area;
• Analysis and negotiations of products with low maturity with affiliates aiming to avoid destruction costs;
• Restructuring of the monthly S&OP meeting held with affiliates.

• 2008-2010 – Alcoa 

Planner and Foreign Trade Analyst

• Responsible for planning, import and export;
• Audit Inspections support;
• Preparation of export documents, such as invoice, packing list, certificate of origin, form A and among others, all in accordance with the import and export regulations of Brazil and recipients;
• Regular contact with Freight Forwarders, Shipping Agencies, road haulers and carriers;
• Provide strategic logistics internal consulting to ensure the most efficient modes of transport are being used to meet delivery deadlines;
• Provide strategic analysis of logistics, to ensure a better cost and effectiveness of processes and still meet deadlines requested by customers.

Main results

• Participation in the implementation of the SOX audit;
• Creation of reports for logistics to manage freight and demurrage costs;
• Saving on storage and demurrage costs.

• 2007-2008 – Mediterranean Shipping Company - Business Analyst

• 2006-2007 – Alcoa - Foreign Trade Assistant

• 2006-2006 – Itatrans Agility - Foreign Trade Assistant

• Master Business Administration (MBA) 

• Graduate Degree in Foreign Trade 

• Bachelor´s degree in International Business