Vijay Govindhan

Service Engineer with more than a decade of experience in the technical field, specializing in the provision of high-quality service and innovative solutions. Demonstrated history of improving operational efficiency and customer satisfaction through proficient problem-solving abilities. Dedicated to ongoing improvement and excellence in service delivery.

Field Service Engineer at Rotork Middle East FZE (2022-10 – Present)

Field commissioning, troubleshooting and overhauling of actuators and instruments in Oil & Gas, Power & Water, marine and Chemical & Process industries

• Engaged in Field commissioning, troubleshooting and overhauling of the actuators & instruments within the Oil & Gas, Power & Water, marine and Chemical & Process industries in the Middle East region
• Facilitates valve automation via network or hardwired protocol and supports integration with PLC/SCADA/DCS systems
• Facilitates valve actuation and instrument functional tests in both in-house & customer facilities. And involved in testing, calibration, setup, FAT and SAT of the products. Conducting the technical training at the customer's place
• Managing in-house overhaul & repair schedule of the products and submitting comprehensive recommendations towards upgradation or retrofit
• Participating in the retrofit survey and new projects meeting to understand the client's requirements. And submitting the recommendation to the sales team to ensure an efficient & optimum solution
• Efficiently manage team schedules, timesheets, expenses submission and month-end invoices. And handles the tools calibration schedule and the service car's maintenance schedule
• Complying with and adhering to both the company's and the customer's Health, Safety, and Environmental (HSE) regulations

Sr. Field Service Engineer at Rotork Controls India PVT LTD (2019-12 – 2022-09)

Managed field services, Annual Maintenance Contract visits, and troubleshooting of actuators and instruments in refineries, tank farms, and marine sectors

• Managed field services, Annual Maintenance Contract (AMC) visits, and troubleshooting of actuators and instruments in refineries, tank farms, valve makers, marine and power sectors in the southern region of India
• Facilitates valve automation via network or hardwired protocol and supports integration with PLC/SCADA/DCS systems
• Facilitates valve actuation and instrument functional tests in both in-house & customer facilities. And involved in testing, calibration, setup, FAT and SAT of the products. Conducting the technical training at the customer's place
• Managing in-house overhaul & repair schedule of the products and submitting comprehensive recommendations towards upgradation or retrofit
• Participating in the retrofit survey and new projects meeting to understand the client's requirements. And submitting the recommendation to the sales team to ensure an efficient & optimum solution
• Efficiently manage team schedules, timesheets, expenses submission and month-end invoices. And handles the tools calibration schedule and the service car's maintenance schedule
• Complying with and adhering to both the company's and the customer's Health, Safety, and Environmental (HSE) regulations

Engineer - External at SMC Corporation India Pvt. Ltd (2018-10 – 2019-11)

Facilitated sales and after-sales support for pneumatics, hydraulic, and electrical actuation systems for automotive and refinery applications

• Facilitated sales and after-sales support for complete pneumatics, hydraulic, and electrical actuation systems tailored to automotive and refinery applications
• Handles Installation, commissioning and loop checking of instruments like the flow switch, Pressure switch, positioners, volume boosters, I/P, I/H converters, etc. Generating spares & training programs leads with end users

Sr. Engineer - Sales & Service at Varicon Pumps & Systems Pvt. Ltd (2018-05 – 2018-09)

Facilitated sales and service support for Natural Gas Odorizing System serving the CNG/PNG industry

• Facilitated sales and service support for Natural Gas Odorizing System serving the CNG/PNG industry
• Handled commissioning, Field service, overhauling & Odorant refilling of dosing pumps. Effectively managed the AMC schedule and billing
• Involved in technical discussion & kick off sessions with the customer and the end-user

Executive - Service at Goodwill Governor Services (Woodward Governor) (2015-02 – 2018-04)

Dedicated service team member, adept in overhaul, repair, and troubleshooting of Speed Governors in marine and refinery environments

• Dedicated service team member, adept in overhaul, repair, and troubleshooting of Speed Governors within both in-house and client environments
• Handled commissioning, field troubleshooting, and start-ups with marine and refinery clients. Handled retrofit from the existing governing system to the new governing system for main and auxiliary engines in the marine sector
• Performing the Set-up via the dedicated product software's & calibration of instruments at the test bench
• Ensuring the timely completion & submission of service reports

Service Engineer at Royal Enterprises (2015-01 – 2024-07)

Handling field and in-house repairs of products, field commissioning and troubleshooting of electro-spinning machines and speed governors

• Handling the field & in-house repairs of products. Field commissioning & troubleshooting of the electro-spinning machine & Speed governors

Bachelor of Engineering in Electrical and Electronics Engineering – A.K.T Memorial College of Engineering (2014 – 2014)

Diploma in Electrical and Electronics Engineering – Paavendhar Polytechnic College (2011 – 2011)

SSLC – Government High School (2008 – 2008)