IT Architect & Project Delivery Manager - Remote - Bangalore & UAE
(2025-01)
- Analyze, design, and implement, IT infrastructure projects, including migrations to cloud platforms
- Define and execute Disaster recovery plan along with Risk & Compliance Management.
- Oversee project planning, milestone management, scope management, resource forecasting, financial management, and change management.
- Develop and monitor upgrade deployment strategies, rollback, and contingency planning.
- Manage and mentor a dedicated team of both third party and in-house team.
- Disaster incident management- Incident identification, Incident categorization, Incident prioritization, Incident response, Incident closure.
- Provide comprehensive documentation and training throughout all project phases, including RFP & RFQ.
Project Specialist - Delivery Manager - Abu Dhabi Executive Office (ADEO) - Abu Dhabi, UAE
(2019-07 - 2024-12)
- Documented project scope, resource requirements, and deliverable deadlines
- Created cost estimates and project schedules for system upgrades
- Negotiated with stakeholders and approved installation specifications for network, voice, and system devices.
- Integrated information systems to meet business requirements.
- Managed contracts and relationships with partners, suppliers, and vendors.
- Ensured alignment of department strategic plans with section activities (e.g., KPIs).
- Designed public key infrastructures and digital signatures, ensuring appropriate IT access for personnel
- Evaluated and planned for future capacity requirements
IPT - Telecommunication & Project Engineer - Department of Health - Abu Dhabi, UAE
(2004-12 - 2019-04)
- Monitored site safety and legal requirements.
- Developed project objectives and identified project phases. Establish specifications for projects based on a thorough review of performance standards, client requirements, and product design
- Established specifications based on performance standards, client requirements, and product design.
- Designed testing methods to monitor project quality.
- Collected and analyzed project information to create status reports and recommend future actions
- Provided technical support for Cisco CUCM, CUCC, Unity, IM Presence, MCU, CIMC, and Cisco Jabber.
- Managed Data Center infrastructure
PABX Supervisor - Shangri-La Hotel - Dubai, UAE
(2003-05 - 2004-12)
- Supervised the ALCATEL-PABX system, including paging, voice mail, billing systems, Fidelio system, ADSL line, and less line configuration
Asst Manager Customer Support - Alcatel Telecom - Mumbai, India
(1999 - 2003)
- Managed a service team responsible for installation and system integration
- Maintained a database of the service team, conducted site surveys, and supported the marketing team.
Customer Support - Alcatel Telecom - Bangalore, India
(1996 - 1999)
- Provided technical customer support, including system servicing, integration, and R&D tasks
- Trained on C-DOT & RAX256 System Testing and System Servicing. Supervised the ALCATEL-PABX system, including paging, voice mail, billing systems, Fidelio system, ADSL line, and less line configuration.
