Yasser Sayed

Assistant Restaurant Manager with 2+ years of experience in restaurant operations, team leadership, and customer service. Skilled in reducing waste, managing costs, scheduling, and enforcing food safety standards. Certified in HACCP and Food Safety, with strong ability to train staff, resolve conflicts, and drive profitability.

Central Kitchen Manager

• Supervise all production operations in the central kitchen to ensure consistency and quality.
• Manage raw material receiving, storage, and inventory control to minimize waste.
• Coordinate with branches to meet daily supply demands efficiently.
• Implement HACCP standards and ensure full compliance with food safety policies.
• Analyze daily and weekly consumption reports to optimize purchasing and production planning.
• Lead a diverse team to deliver high performance and smooth workflow.

Restaurant Manager (2024-01 – 2025-07)

• Managed daily restaurant operations and ensured top-quality guest experiences.
• Led, trained, and scheduled staff to maximize productivity and service standards.
• Oversaw food quality, hygiene, and compliance with company SOPs.
• Resolved guest issues promptly and professionally to ensure satisfaction.
• Controlled costs, monitored sales reports, and supported profitability targets.
• Ensured coordination between kitchen, service, and warehouse teams.

Assistant Manager (2023-04 – Present)

• Oversee daily restaurant operations ensuring smooth workflow and guest satisfaction.
• Coordinate employee schedules and ensure full coverage.
• Monitor service and food quality, ensuring compliance with health and safety standards.
• Manage inventory, supplier relations, and cost control to reduce waste.
• Assist in training new employees and developing the team.
• Handle and resolve customer complaints professionally.
• Support the General Manager in implementing operational policies and plans.

Cashier (2022-06 – 2023-04)

• Greeted and assisted customers in a friendly manner, processing orders accurately.
• Operated POS system, handled cash, and processed card payments.
• Balanced cash drawer and prepared daily financial reports.
• Collaborated with kitchen staff to ensure timely and accurate order delivery.
• Maintained cleanliness and organization of cashier station.
• Assisted with opening and closing duties.

Captain Order at Bakar Restaurant (2020-04 – 2021-06)

• Took food and drink orders ensuring accuracy and special requests were met.
• Delivered orders promptly with excellent customer service.
• Provided menu information, specials, and promotions.
• Checked in with customers to ensure satisfaction and resolve concerns.
• Collaborated with kitchen and bar staff for smooth service.
• Processed payments and handled cash transactions.
• Maintained cleanliness and organization of dining area.

Bachelor's Degree in Archaeology Restoration – Fayoum University

High School Graduate – Al Nokhba Secondary School