Regina Augusta

I am a fast learner and results-oriented professional with experience in business development, client engagement, training coordination, and institutional relationship management. I enjoy building strong professional relationships, identifying opportunities, and connecting organizations with solutions that address their specific needs.

In my current work, I focus on promoting professional training programmes, engaging government institutions, financial-sector organizations, and other public-sector bodies across Africa. This has strengthened my skills in communication, stakeholder engagement, follow-up, negotiation, and understanding clients’ training and capacity-building requirements.

I am proactive, adaptable, and target-driven, with a strong ability to work independently while also collaborating effectively with a team. I take pride in maintaining professional relationships, following through on opportunities, and turning initial conversations into meaningful business outcomes.

I am particularly motivated by opportunities where I can contribute to organizational growth, expand partnerships, and make a positive impact through continuous learning and professional development.

Role: Business Development / Training Programme Coordinator

Key Responsibilities

Developed and promoted professional training programmes focused on Strategic Taxation and Domestic Revenue Mobilization in Africa, public finance, risk management, monetary and fiscal policy, audit, change management, and executive support.

Identified and engaged government ministries, central banks, revenue authorities, deposit insurance institutions, parastatals, and other public-sector organizations across SADC and other African countries.

Conducted professional outreach through email, telephone calls, follow-ups, and direct engagement with senior executives, HR, Training and Development departments, and technical managers.

Built and maintained a pipeline of institutional leads and monitored their interest, approvals, budgets, registration processes, and training requirements.

Prepared and shared training calendars, course outlines, proposals, quotations, and tailor-made/in-house training options based on institutional needs.

Coordinated training logistics, including proposed venues in South Africa, Kenya, Turkey, and other locations, while responding to requests for customized programmes.

Prepared weekly business development reports documenting contacts made, responses received, opportunities identified, follow-ups required, and prospective training engagements.

Recent Achievements

Expanded institutional outreach across Angola, Zambia, Tanzania, Uganda, Malawi, Namibia, Botswana, Mauritius, Mozambique, and Seychelles.

Generated multiple qualified training leads with government institutions, central banks, revenue authorities, deposit insurance organizations, and public-sector agencies.

Secured specific expressions of interest for programmes including Monetary and Fiscal Policy Analysis, Enterprise Risk Management, ICT Project Implementation, Advanced Monetary Policy and Central Banking, Change Management, and Skills for Office Management Secretaries and Executive Assistants.

Progressed several opportunities from initial contact to training calendar review, internal departmental referral, management approval, registration, and proposed attendance.

Developed opportunities for in-house and tailor-made training, allowing institutions to customize programmes according to their staff and organizational requirements.

Maintained consistent follow-up with senior officials and training departments to convert initial enquiries into confirmed training opportunities.

Demonstrated strong ability to identify decision-makers, establish professional relationships, manage a regional sales pipeline, and turn institutional needs into viable training opportunities.

I have completed various training programmes and professional development courses that have strengthened my skills in training, facilitation, business development, communication, client engagement, and working with diverse organizations and individuals.

My relevant certificates and training include:

Training and Facilitation – Certificate in training and facilitation, developing my ability to effectively deliver training, engage participants, and facilitate learning sessions.

Healthcare Assistant – Training focused on supporting individuals with healthcare and personal care needs.

Dementia Care – Training in supporting and caring for individuals living with dementia, with an emphasis on communication, patience, dignity, and person-centred care.

Child Development – Training covering key aspects of child development and understanding the needs of children at different developmental stages.

PALS (Pediatric Advanced Life Support) – Training in emergency response and life-support procedures for children.

First Aid – Training in basic emergency response, first aid procedures, and responding effectively to injuries and medical emergencies.

In addition to my formal certificates, I regularly participate in professional training programmes, workshops, seminars, and development sessions to continuously improve my knowledge and skills. These opportunities have helped me strengthen my business development abilities, improve my communication and client-engagement techniques, and develop more effective approaches to identifying, reaching, and building relationships with a wider range of clients and organizations.

My continuous professional development has also enhanced my ability to understand different organizational needs, identify potential opportunities, communicate the value of services and programmes, and develop effective strategies for expanding client networks and reaching new markets.