About the Role

We are looking for a Mid-level Java Developer to own backend Java services and platform-level engineering for the Case object ecosystem, covering service logic, data processing, and platform reliability.

The mandatory requirements are 3+ years of experience as a Mid-Level Engineer, Java backend software engineering experience, hands-on API and integration experience, production troubleshooting and incident support, production monitoring and alert triage, and an upper-intermediate English level.

What you will do

Own backend Java services and platform-level engineering for the Case object ecosystem, including service logic, data processing, and platform reliability.
Contribute to engineering work on daemons and MuleSoft capabilities in the integration layer.
Diagnose and resolve API/integration failures affecting downstream Salesforce Service Cloud processes.
Participate in the developer first responder (DFR) rotation and the ops review process, providing hands-on production troubleshooting and incident support.
Triage critical alerts related to backend service and platform health.
Handle keep-the-lights-on requests, track open incidents, and document findings in Confluence.
Partner with cross-functional stakeholders to keep case workflows running reliably.

Must haves

3+ years of experience as a Mid-Level Engineer.
Java Backend software engineering experience.
Hands-on API/integration experience.
Production troubleshooting and incident support experience.
Experience with production monitoring, alert triage, and service/platform health.
Experience diagnosing and resolving API/integration failures.
Upper-intermediate English level.

Nice to haves

MuleSoft (strongly desired).
Salesforce Service Cloud integration experience.
Enterprise integration / middleware experience.
Message-based or asynchronous integration experience.
Data processing / data transformation experience.
CI/CD and DevOps experience.
Monitoring / observability tools.

Perks

Growth without limits: build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
Competitive compensation: get recognition that reflects your skills and impact, with regular performance and compensation reviews
Flexibility: work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm
Meaningful, modern projects: build impactful products using modern technologies alongside global teams and leading brands
Collaborative culture: join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized
Well-being & support: access local well-being programs and people-focused support tailored to your location

Software Engineer

Descripción del puesto