Facundo Demarco

Junior AI Software Engineer with experience building backend services, APIs and AI-integrated workflows. Skilled in Python, FastAPI, MySQL and Docker. Strong interest in LLMs, prompt engineering and real-world AI applications.

Backend Engineer at iWeb Technology (2024-10 – Present)

• Developed APIs and backend services.
• Designed database schemas.
• Deployed systems using Docker and Nginx.
• Monitored logs and improved reliability.

Operations Specialist at Ruta 86 EVT (2024-10 – 2026-03)

• I managed and validated large volumes of operational information related to reservations, payments, suppliers, and tourism services.
• I structured internal processes to improve data consistency and reduce operational errors in administrative workflows.

Customer Support Agent at Prex (2023-08 – 2024-10)

• I analyzed operational issues related to financial products, cards, payments, and digital transactions.
• I assisted in identifying, documenting, and escalating platform errors to technical teams.
• I identified recurring patterns in incidents and bottlenecks in customer service processes using CRM tools.

Computer Engineering in Computer Engineering – Universidad de Avellaneda (2024-06 – 2025-06)