CRM Functional Analyst & QA - Cristalino Optics Shop - Córdoba — Part-time
(2025-11)
- Acted as a Senior Functional Analyst, gathering business needs, mapping processes, designing mockups and business rules for a CRM enterprise solution built from scratch for retail operations during the whole SDLC.
- Wrote complete technical specifications coordinating requirements, writing use cases and defining acceptance criteria in Jira, reporting directly to the business stakeholder, acting as the bridge between technical teams and business areas under Agile methodology.
- Defined and executed end-to-end manual test cases to validate functional correctness, enabling structured quality assurance for the first time in the business.
- Delivered a working CRM prototype developed in React (Frontend), .NET (API), and SQL (Database) leveraging agentic IA coding, currently in final validation prior to go-live.
Technical Functional Analyst / Frontend Developer - 3XM Group → Continental Finance Company - Córdoba
(2021-10 - 2025-08)
Embedded in Continental Finance Company (financial services) as part of a cross-functional Agile/Scrum product team, contributing across the SDLC from business requirements analysis through to frontend delivery and cross-functional collaboration using Azure DevOps.
- Identified, diagnosed, and resolved production bugs in React and .NET applications, reducing client-facing defects and accelerating issue resolution cycles. Managed a 25% gross income increase through cross-sell campaigns data preparation.
- Maintained WordPress and PHP-based web applications and managed iterative updates to card Terms & Conditions documentation, ensuring regulatory accuracy across product versions. Achieved a 50% decrease in delivery times thanks to developing a tool to automate document generation.
- Obtained AWS Certified Cloud Practitioner certification (2022); renewed (2025), demonstrating ongoing commitment to technical upskilling. Confluence was used as Company HUB.
Head of Administration & Accounting - F2D S.A. - Córdoba — Construction
(2019-12 - 2020-12)
Managed all administrative and accounting operations, ensuring full compliance with Argentine labour and tax regulations (AFIP) as well as activity-specific (construction) obligations.
- Conducted in-person formalities with banks and construction industry regulators, streamlining processes previously managed ad hoc.
- Coordinated with external accounting firm, providing timely operational and financial updates that improved reporting accuracy and turnaround. Halved information processing times by designing and implementing an invoice classification method non-existent previously.
Accounting & Reporting Analyst - Mariano Max - Córdoba — Retail
(2019-02 - 2019-09)
- Diagnosed and corrected systematic data integrity issues in CRM-generated reports, reducing reporting inconsistencies and improving decision-making reliability.
- Prepared financial and operational Excel reports; created manual data entries to reconcile erroneous records and restore data accuracy.
- Participated in internal accounting audit processes, supporting compliance and process documentation efforts.
Administrative Analyst - Autocity - Córdoba — Automotive
(2017-02 - 2019-02)
- Improved ERP operational accuracy by auditing and restructuring the Calipso system, eliminating expired processes and resolving data inconsistencies. A large amount of clutter data was cleaned up.
- Designed and implemented an audit process for managers current accounts, ensuring adequate liquidity for paperwork operations while maintaining proper loan repayment coverage.
- Maintained accurate inventory and billing records through systematic data entry of spare parts invoices into the ERP system.
