Grace Adie

Results-driven Sales & Appointment Setting professional with extensive experience supporting outbound sales pipelines, managing CRM data, qualifying leads, and coordinating sales teams in remote, international environments. Proven background as an Administrative Assistant managing sales, appointment setting, recruitment, and training teams for a global B2B company (Tropical Hardwood, Costa Rica). Highly comfortable with cold outreach, lead research, CRM updates, and performance-based commission structures.

Seeking to grow into a full-time role through hands-on, results-driven experience and continuous professional development.

Administrative Assistant | Sales & Operations Support - Tropical Hardwood - Costa Rica (Remote)

(2025-11 - 2026-04)

• Managed and supported multiple remote teams, including sales, appointment setting, recruitment, and training units.
• Assisted outbound sales efforts by researching prospects, building and maintaining client databases, and preparing lead lists.
• Coordinated appointment scheduling between prospects and senior sales staff, ensuring smooth handoffs.
• Handled email communication, follow-ups, and sales documentation with international clients.
• Maintained organized records of leads, contacts, and interactions, supporting sales tracking and reporting.
• Contributed to client retention and brand loyalty through persuasive communication and consistent follow-up.

Sales Representative | Client Data Management - Premium WoodSlabs | Unique WoodSlabs | Tropical Hardwood - Costa Rica (Remote)

(2021 - 2025)

• Lead generation - Built and managed structured client databases used by sales teams for outbound engagement.
• Assisted in drafting sales messages, follow-up emails, and client-facing communications.
• Supported lead nurturing through content and consistent outreach strategies.
• Supported sales operations through email management, lead follow-ups, and appointment scheduling.
• Assisted with research, data entry, and CRM-style documentation.
• Provided daily administrative support to improve sales team efficiency.

Content Writing & Copywriting (Sales Support) - White Label Solution (WLS) - Remote

(2020 - 2021)

• Wrote persuasive copy for YouTube, Facebook, Instagram, Reddit, and niche forums, supporting marketing and lead generation goals.
• Applied structured advertising and messaging frameworks useful for outbound sales communication.

PhD - Mechanical Engineering - Nnamdi Azikiwe University, Awka, Nigeria

MSc - Mechanical Engineering - University of Ibadan, Nigeria

BSc - Mechanical Engineering - University of Maiduguri, Nigeria