Leandro Alfieri

Senior Operations Manager with over 25 years of experience in the telecommunications industry. Proven expertise in administrative direction and regional service management. Specialist in process optimization, continuous improvement, and leading multi-functional teams.

Strategic and results-oriented mindset, with a successful track record in enhancing productivity and operational efficiency company-wide. Seeking to apply leadership and effective decision-making skills to drive growth in a new professional environment.

Regional Operations Manager - SENCINET - Buenos Aires

(2021-10)

• Led the operations team to ensure efficiency in telecommunications service delivery.
• Implemented operational strategies resulting in a significant boost in productivity and efficiency across company operations.
• Directed and coordinated multiple departments (Delivery, Field Services, Supply Chain, Facility and Property) to ensure service quality and customer satisfaction.
• Responsible for project administration and effective budget management.
• Maintained constant interaction with Sales, Purchasing, and Pre-Sales sectors, developing technical specifications for clients.

Work Volume Team Control Manager - British Telecom (BT) - Buenos Aires

(2013-02 - 2021-01)

• Provided full leadership as Head of Field Services and Supply Chain, supervising a direct team of 10 people.
• Managed a network of 15 external contractors throughout Argentina.
• Responsible for network/infrastructure execution, installation, and preventive/corrective maintenance for all BT LATAM South Cone clients.

Radio MW Area Manager - Alcatel Lucent - Buenos Aires

(2009-01 - 2013-01)

• Led installation and technical teams, guaranteeing successful project completion and delivery of final reports for billing.

Owner / Telecommunications Contractor - TS&B - Buenos Aires

(2002-02 - 2008-02)

• Founded and managed a contracting firm, leading a team of over 22 employees.
• Provided specialized services in multiple telecom technologies (MW/SDH/DWDM/MPLS) to clients nationwide.

Specialized MW Technician - Alcatel Lucent - Buenos Aires

(1994-01 - 2001-07)

• Participated in the launch of the first digital networks in Argentina and Brazil.
• Worked with PDH, SDH, and associated MUX technologies.
• Coordinated work teams.

Coaching Course - Leadership - British Telecom (2017 - 2017)

Advanced MW/SDH/DWDM/MPLS - Telecommunications - Alcatel Lucent (1998 - 1998)

Aeronautical Telecom Technician - Telecommunications - National Institute of Civil Aviation (1991 - 1991)