Medical Billing Specialist and Healthcare Administrative Professional
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Detail-oriented Medical Billing Specialist and Healthcare Administrative Professional with 10+ years of experience supporting cardiology practices in medical billing, patient registration, scheduling, insurance coordination, prior authorizations, and front-office operations. Experienced working with commercial insurance and Medicare Advantage plans, preparing billing documentation, reviewing medical records, and supporting accurate and efficient billing processes. Strong knowledge of EMR/EHR systems, medical billing and coding, HIPAA compliance, patient communication, calendar management, and healthcare administrative operations.
Bilingual in Spanish and English, with strong interpersonal, organizational, and problem-solving skills.
Billing Specialist & Administrative Assistant at Cardio Health (2023-01 – Present)
As an Administrative Assistant specializing in medical billing, I play a pivotal role in ensuring smooth and efficient daily operations. My responsibilities include accurate data entry and maintenance of medical documentation and patient information in the EMR system, meticulous management and review of medical records, preparation of billing documentation, and processing of prior authorizations for patients with commercial insurance and Medicare Advantage plans. I also assist with daily reporting of services rendered and contribute to accurate and seamless billing processes, ensuring information is complete, organized, and up to date.
Receptionist (Team Leader) at Cardio Health (2012-01 – 2023-12)
As a receptionist for a group of cardiologists, I am adept at providing excellent customer service. My responsibilities included answering phone calls, scheduling appointments, and managing calendars with precision. I am proficient in receiving and accurately entering patients' demographic information into Assertus and Medicus systems. Additionally, I possess experience in cash register balancing and handling financial transactions.
Billing Specialist at Health Laboratory Service (2010-01 – 2012-12)
As a billing specialist, I demonstrated proficiency in a medical billing and coding, ensuring accurate and timely processing of claims. My responsibilities included generating daily reports, drafting professional documents, and providing exemplary customer service while efficiently handling phone inquiries. With a keen attention to detail and strong organizational skills, I contributed to streamlined billing processes and maintained high standards of accuracy and compliance.
Bachelor of Business Administration in Finance – University of Puerto Rico (2009-12)
