Melisa Luciardo

I have always been dedicated to customer service and coordination. I am a creative individual who thrives under pressure and adapts easily to working both independently and in a team. I am always seeking new challenges and opportunities to continuously learn and enhance my work. I have a strong passion for service and consider myself a patient and organized person

COORDINATOR at Sanabit (2020-01 – 2026-12)

• Home care shift and schedule management.
• Daily monitoring and reporting.
• Calendar management, shift distribution, and coverages/replacements.
• Tracking billable/payable hours.
• Daily contact with clients and service providers.
• Resolution of complaints and personalized support for each case.

SECRETARY at Malka Jeans (2012-01 – 2020-12)

• Calendar management and vendor/supplier relations.
• Delivery and order coordination.
• Direct contact with warehouse and inventory control.
• Client follow-up and relationship management.
• Handling returns and claim resolution.
• Customer retention and loyalty building.

FIRST EXAMS – Liceo Cultural Británico (2012-01 – 2012-12)

DBT SKILLS – Fundación CATC (2022-01 – 2022-12)