Ronald Reid

Dedicated and customer-focused leader with extensive experience in operations management, public safety, and program development, ready to lead the Front-End Department at Kroger. Proven ability to manage teams, ensure regulatory compliance, and enhance service delivery. Eager to leverage strong communication and problem-solving skills to drive exceptional customer experiences and operational excellence in a retail environment.

Public Safety Officer, Licensed in New Mexico at Goodman Realty/Win-rock International (2024-10 – Present)

• As a Corporal Security Public Safety Officer at Winrock International, I ensure the safety and security of Winrock's facilities, staff, and visitors through diligent patrolling of premises, monitoring access points, rapidly responding to emergencies, investigating incidents, enforcing security policies, and collaborating with local law enforcement to maintain a secure environment across all Winrock locations.
• Utilized my graduate education to analyze Maslow's hierarchy of needs, emphasizing that safety and security in a public health setting is essential for effective healing processes.
• Employ body cams, CAD, and CCTV technology throughout my (8) hour shifts to enhance monitoring and incident documentation.

Chief Executive Officer Consultant (CEO sole proprietor) at American Indian Solutions Consultant, LLC (2004-12 – Present)

• As the CEO consultant (sole proprietor), I operate independently to provide expert consultation.
• Leveraging my extensive education and life expertise as an Indian Doctor/Director and Tribal Liaison, I navigate the development, direction, leadership, and implementation of a Native American Liaison program, aligning with the Government-to-Government Policy Agreement and subsequent Tribal Consultation Protocols with the State Department of Health, Federal Government, as well as other tribes, nations, and Pueblos, promoting self-sufficiency and autonomy in health, education, and social services alongside economic development.
• Facilitate connections and collaborations for tribes, nations, and pueblos with State, Federal, and educational institutions to create health and education profiles addressing Medicaid, Medicare, and higher education challenges, while identifying funding sources to fortify and enhance educational, health, and social service agencies.

Management Analyst, GS-13-2 (Temp position) at Office of Family Violence and Preventive Services, (OFVPS), Administration for Families and Children (ACF), Administration for Children and Families, U.S. Department of Health and Human Services (2023-08 – 2024-02)

• The Federal agency Administration for Children and Families established a dedicated team to support 250 Tribes, Nations, and Pueblo grantees nationally in the Office of Family Violence and Prevention Services.
• Delivered Technical Assistance on a national level to Tribes addressing domestic violence issues.
• In my Management Analyst capacity, I acted as the second point of contact for the ACF SWIFT document clearance process, facilitating timely responses to quick review requests and coordinating the development of substantive responses in collaboration with the FVPSA team.
• Managed tribal-specific requests, including updates for Tribal Advisory Council reports; prepared ACF Tribal Consultation talking points; and reviewed ACF/HHS tribal consultation reports, AI/AN reports to Congress, ACF budget consultations, and the Missing and Murdered Indigenous People Plan.
• Provided technical support to a 7-member team representing 12 regions nationwide, facilitating the National Grants Solution program for both first-time and returning Tribal programs that offer domestic violence services and other preventive services for their communities.
• Assisted all grantees with Grant Solutions on hiring, financial oversight, policy development, program reviews, and ensured compliance in reporting the use of the federal program dollars they received.

Tribal Health Officer/Deputy Director of Health Authority at Confederated Bands and Tribes of the Yakima, Health Authority (2022-08 – 2023-02)

• In my capacity as Tribal Health Officer, I employed my medical skills and training to tackle preventive medicine and public health issues, promoting healthcare access among various communities and individuals while working to prevent or minimize disease, injury, disability, or death risk.
• Focused on broader community health rather than individual patient treatment.
• Contributed to preventive, intervention, and maintenance efforts aimed at educating the public on health risks and essential healthy living strategies.
• Supervised the Department of Health’s program managers (11 managers) and 155 employees as Deputy Director, collaborating with the Health TEAM to develop programs that foster healthier lifestyles and minimize disease and infection risks.
• Ensured adherence to established policies, regulations, and ordinances to achieve departmental missions, goals, and objectives through the administration of diverse health program activities including Nutrition, Behavioral Health, Alcoholism (Tiináwit), WIC (Women, Infant, Children), Latisha Dental (KI'IIS), Diabetes (Wak ishwi), MCH (Maternal Child Health), Home Health, White Swan Ambulance and Health Clinic, and Purchased Referred Care and CHR (Community Health Representative).
• Facilitated operational functions and collaborations with the Bureau of Indian Affairs (BIA), Indian Health Service (IHS), and Tribal government.
• Oversaw budgeting, grants, and contracts for effective program administration.

Director/liaison at State of New Mexico, Department of Health (2006-10 – 2013-07)

• As the Director, I developed, directed, led, and instituted the Native American Liaison program in accordance with the Government-to-Government Policy Agreement and the resultant Tribal Consultation Protocol for the State Department of Health (DOH).
• Conducted meaningful tribal consultations between the State of New Mexico and the Governors or Presidents of the 22 tribes, nations, and pueblos.
• Assisted more than 200 health programs and services by providing technical assistance to tribes and Indian people in securing state health resources.

Director, Mescalero Apache Tribe Social Services at Mescalero Apache Tribe (2022-03 – 2022-08)

• Under the general direction of the Tribal President and Tribal Administrator, accomplished strategic objectives by effectively planning, organizing, and supervising program functions critical to operational success.
• Ensured the safety and welfare of children and elderly in compliance with BIA regulations, the 25 Code of Federal Regulations (CFR), the Indian Child Welfare Act (ICWA), and relevant tribal ordinances.
• Oversaw case management, budgeting responsibilities, staff hiring, evaluations, and community engagement activities to enhance service delivery.
• Facilitated both small and large group meetings, weekly supervision sessions, and monthly staff meetings to maintain effective communication and team coordination.

Director, Zuni Tribe Social Services at Zuni Tribe (2019-06 – 2022-12)

• Served in a pivotal supportive leadership role as Director within the Zuni Tribe Health & Human Services Division.
• Oversaw the Tribe's Family and Social Services, ensuring comprehensive support to the community.
• Guided and supervised a team of 10 staff members in planning Family and Social Services strategies, goals, initiatives, and structural frameworks.
• Engaged in case management, budgeting, staff hiring, evaluations, and community engagement to improve service outcomes.
• Conducted small and large group meetings, weekly supervision, and monthly staff meetings to foster collaboration.

Director, Tribal Social Services at Hopi Tribe

• Acted in a vital supportive leadership capacity for the Hopi Tribe Health & Human Services Division as the Director.
• Oversaw the Tribe's Family and Social Services program, ensuring effective service delivery to community members.
• Provided guidance and oversight to a team of 10 staff members in structuring Family and Social Services strategies, goals, and initiatives.
• Handled case management, budgeting, staff hiring, evaluations, and community engagement activities.
• Facilitated both small and large group meetings, alongside weekly supervision and monthly staff meetings, to promote productive teamwork.

Chief Executive Officer (CEO) RET at The Shoshoni-Paiute Tribes of Duck Valley, Chairman’s Office (2018-05 – 2018-11)

• Collaborated directly with the Tribal Chairman, Vice Chairman, and Tribal Council by providing strategic oversight of employee and operations management across tribal programs.
• Supervised essential positions, including the Shoshone-Paiute Tribe Health Clinic administrator, Tribal Programs Administrator, Chief Financial Officer (CFO), Chief Tribal Judge, Chief Prosecutor, Executive Support Staff, Tribal Administrator, and other key personnel as outlined in the organizational chart.
• Worked with forensic auditors, the FBI, and the Kiva Institute Tribal Audit Team to ensure compliance and thorough oversight.
• Provided administrative direction to all Tribal employees, maintaining accountability and oversight.
• Supervised the assignment and review of work, conducted performance evaluations, annual work plans, employee development training, disciplinary actions, and made hiring and termination decisions.
• Promoted a collaborative team approach to management while ensuring accountability throughout the workplace.

Deputy Executive Director at HOPI Tribe of Arizona, Executive Director’s Office (2017-06 – 2018-06)

• Collaborated directly with the Indian Health Service, Bureau of Indian Affairs, Chairman, and Tribal Council.
• Oversaw the Tribe’s administrative departments and technical services/programs, providing leadership, strategic direction, and vision in managing the administrative operations of the Hopi Tribal government; engaged senior management to develop, periodically review, revise, and execute the organization’s mission and strategic operational plans.
• Worked on a HOPI RIF Plan for 2018 in response to the impending closure of the Peabody Plant in 2019.
• Facilitated collaboration with veterans of foreign wars programs and ensured effective oversight of the Veterans program.
• Engaged with the Indian Health Service concerning 638 scope of work for the tribe, addressing resolutions, concerns, issues, and program deficits.

Health Services Director (CEO) at Alamo Navajo Health Center/Primary Health Clinic, 638 Clinic (2016-05 – 2017-01)

• As the Clinic Director on a contractual basis, I was responsible for achieving AAAHC accreditation for the clinic.
• Directed all activities of the health center to align with Alamo Service Unit goals, mission, and priorities while ensuring compliance with accrediting bodies such as the Joint Commission and Centers for Medicaid and Medicare's Conditions of Participation (CoPs).
• Identified the unique health care needs of the patient population served and developed a comprehensive health care delivery system within available resources.
• Managed a range of operational and managerial challenges in planning, evaluating, directing, and overseeing a complex ambulatory facility, coordinating responsibilities for health care activities and requirements of the health center.
• Supervised 100 Tribal 638 health employees, managed an annual budget of 35 million, negotiated reconciliation payments, and implemented buyback services to meet operational demands.
• Ensured adherence to JACHO and AAAHC accreditation standards by conducting emergency response planning and developing community programs such as firefighter and EMS initiatives.

Management Analyst/Director of HHCC Meaningful Use at HOPI Health Care Center & Hospital, Indian Health Service (2014-11 – 2016-05)

• Executed diverse analytical assignments as a Management Analyst, employing qualitative and quantitative methods to assess administrative operations and management practices aimed at enhancing organizational efficiency and effectiveness.
• Organized and analyzed information regarding procedures such as Meaningful Use, reporting provider data to CMS for Medicaid and Medicare Stage 1 through 3 compliance.
• Collaborated with a team to implement and integrate health systems initiatives such as Patch 13, Patch 14, IPC, IHI, BMW, iCARE, IPCMH, and trained super-users for improved health domain management.

Child Psychology\Section Director of Child & Family Services at PHS, Navajo Indian Health Service (1999-05 – 2000-10)

• Led the team responsible for developing programs within the Child & Family Program, ensuring comprehensive care options for clients.
• Maintained hospital privileges as a doctor to deliver psychological services for inpatient and outpatient clients.
• Served as the Community Crisis Team Lead during catastrophic events, remaining qualified as an OMEGA provider.
• Participated actively on the Doctors Board for oversight and professional standards within the hospital.
• Provided clinical supervision to foster staff development in working with comorbidity disorders, including homelessness, substance abuse, and STD management.
• Developed and refined Computer Information Systems and Medical records to optimize patient care delivery.
• Negotiated Memoranada of Agreements between other Tribal, Federal, and private programs to enhance collaborative efforts.
• Pioneered efforts towards programming in preparation for a 638 take-over by the Navajo Nation; chaired multidisciplinary team meetings weekly to evaluate service provision and efficiency.
• Implemented quality assurance/quality improvement audits and delivered presentations to community groups of 50 to 100 individuals at various events.
• Supervised master’s level area child mental health specialists while providing individual, group, and family therapy for children and conducting comprehensive clinical psychological evaluations.
• Established Standard Operating Procedures for the Child and Family component and participated actively in budgeting and grant writing initiatives.
• Authored complex technical documents and routine correspondence while serving as the resident expert on Indian family and childhood mental health issues for children aged 0 to 21.
• Developed community outreach systems for care delivery alongside workers and created clinics in underserved areas.

Regional State Vocational Rehabilitation Specialist at United States Department of Education, Office of Special Education & Vocational Rehabilitation (2003-10 – 2004-04)

• Served as the State Lead for the Rehabilitative Services Administration (RSA) in Region VIII, specifically in Montana and North Dakota.
• Oversaw the Protective and Advocacy Formula Grant Programs and Client Assistant Formula Programs across both Region VI and VIII, acting as the specialist for ensuring compliance and best practices for disabled clients seeking employment.
• Monitored state governments (grantees) to ensure application of best practices in fulfilling the needs of disabled individuals.
• Tracked compliance amongst states and grantees with the Americans with Disabilities Act, the Rehabilitation Act, and the Randolph Shepherd Act, ensuring adherence to applicable laws and regulations.

Federal Child & Family Program Specialist at United States Government, Administration for Children Youth & Families (2001-07 – 2003-10)

• Functioned as the Administrative Liaison overseeing Tribal Child Enforcement, Temporary Assistance for Needy Families (TANF), and Child Welfare in Region VIII, including Utah, Colorado, South Dakota, North Dakota, Montana, and Wyoming.
• Organized staff in-service training on the Indian Child Welfare Act, along with initiatives focused on

On a State Waiver (State Contract) Special Education/Adult Education Teacher at Los Lunas Hospital & Training School, State of New Mexico (1987-11 – 1990-08)

• Developed and implemented Individual Education Plans (IEPs) for 23 clients with multiple handicaps, addressing severe and profound cognitive deficits.
• Formulated age-appropriate and realistic treatment objectives tailored for each resident in my classroom.
• Supervised a team of 5 staff members while training them on effective treatment objectives.
• Facilitated multidisciplinary team meetings to review and modify treatment plans based on individualized assessments.
• Conducted testing for residents to assess levels of functioning using an ecological model.

Doctorate in Counseling Psychology (Clinical); Indians into Medicine Program, Minor: Emphasis in Child & Family dynamics, Patricia Robert Harris Fellow, Indian Health Service Scholarship Recipient, Indians into Medicine/Indians into psychology – University of North Dakota master’s degree in Counseling Psychology (Agency) – University of New Mexico bachelor’s degree in Sociology; Minor: Political Science – University of New Mexico

Diploma – Rio Grande High School