Silvana Natero

Experienced Property Manager with 8 years of hands-on experience managing residential and commercial rentals across the Bariloche Northern region. I focus on keeping tenants happy, building strong relationships with local vendors, and closely monitoring guest and client experiences to guarantee top-tier service and maximize owners' returns.

Temporary Rental Apartment Administrator - Self-employed - Bariloche

(2018-01)

• Managed reservations, calendars, pricing, and availability
• Coordinated check-ins, check-outs, cleaning, laundry, and maintenance
• Handled payments, invoicing, and financial records
• Communicated professionally with guests and service providers
• Resolved issues and emergencies efficiently
• Maintained high guest satisfaction through process optimization

Executive Assistant – Security Management - Arelauquen Golf & Country Club - Bariloche

(2015-01 - 2018-12)

• Scheduled meetings and managed executive calendars
• Drafted and managed professional email communications
• Controlled access credentials and sensitive information
• Entered and maintained data in security access systems
• Designed and implemented a digital document archive system

Sales & Administrative Assistant - Hempel SRL

(2000-01 - 2005-12)

• Customer service and order processing
• Invoicing, delivery coordination, and follow-up
• Stock control and administrative reporting
• Supported implementation of stock and sales systems
• Assisted in procedure development for ISO 9001 standards

Translator - English–Spanish Translation - Instituto Superior de Lenguas Vivas (2024-01 - 2024-12)