Tori Parker

Adaptable, bilingual specialist with a background in real-time interpretation, retail management, and direct customer care. Fluent in both English and Spanish with a strong focus on clear communication, quick problem-solving, and managing client relations. Experienced in handling cash registers, POS systems, and coordinating day-to-day store operations.

Bilingual Interpreter (English / Spanish) at One World Global Services (2024-12 – 2026-07)

• Facilitated real-time, consecutive interpretation between native English and Spanish speakers across complex, high-stakes calls.
• Translated sensitive medical, legal, and operational documentation, ensuring 100% contextual accuracy and strict confidentiality.
• Managed high-volume call queues, actively listening and taking structured analytical notes during complex multi-party conference calls.
• Maintained exceptional client satisfaction scores by providing empathetic, professional, and culturally sensitive service.

Sales Associate & Cashier at VIP STORE (2022-10 – 2024-05)

• Delivered personalized customer support in both English and Spanish for high-footfall retail operations.
• Handled daily store openings, cash register reconciliations, POS transactions, and inventory restock operations.
• Translated product documentation and instructions to assist international tourists and non-Spanish speaking visitors.
• Managed vendor re-orders and supply replenishment to maintain continuous store inventory levels.

Bachelor's Degree in Tourism in Tecnicatura en Turismo – INSTITUTO IEA

– UBA