Authorized to work in the US for any employer
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Customer Service Representative - Banco Popular - San Juan, PR
(2024-09 - 2024-12)
Customer Service Representative - Optum - San Juan
(2020-02 - 2024-05)
I have gotten a handful of kudos for providing excellent support and service to the customers, I manage the customers medical insurance and other applications for them by phone, If the customer is having issues applying online for a new plan that's where I come to assist them to complete the application process over the phone
Customer Service Representative - Telecontacto Humana - San Juan, PR
(2019-07 - 2020-02)
As a customer service representative, my duty on the workplace is to manage members health insurance information, OTC orders, medical authorizations. Within Telecontacto, the company that I'm currently working for is Humana PR health insurance
Store Clerk - Farmacia Rey - San Juan, PR
(2019-02 - 2019-07)
My daily routine in the work space is to receive merchandise and accommodate it on the storage room properly. My other duties on the job were to organize and price tag all the products on the store, clean the store, storage room and the parking lot.
Walmart Stocker - Walmart - Carolina
(2018-10 - 2019-01)
As a stocker at Walmart, my job was to accommodate the assigned items into their respectful places and manage the inventory on what was available.
Customer Service Representative II - Alight - Hato Rey, PR
(2017-08 - 2018-03)
As a Customer service representative my job was to provide a service to multiple companies and handle their 401k, medical benefits and veteran benefits.
Cashier - Walmart - San Juan, PR
(2016-05 - 2017-09)
Provide a service by recognizing the Client, being friendly and courteous, identifying their needs, helping them with their purchase decisions, locating merchandise, resolving their doubts and concerns, promoting products and services, maintaining a safe and clean shopping environment, representing and fulfilling the mission of the Company in a correct way, serving as the client's guiding agent for all their needs. Provides maintenance to your area of responsibility in accordance with the Company's policies and procedures, performing activities such as properly handling claims and returns, zoning the area, arranging and organizing merchandise and / or supplies, identifying damaged merchandise and shrinkage, and Providing a secure environment for clients and associates. Receives and accommodates merchandise and / or supplies from distribution centers and suppliers throughout the unit, organizes and maintains the facilities following the procedures of the Company, using the equipment properly, performing marketing activities , and keeping the documentation, records, and other documents necessary in the process.
Follow the Company's policies and procedures to prepare, handle, pack, la
Usher/Ticket Taker - Caribbean Cinemas - San Juan, PR
(2012-12 - 2016-05)
Provide a service by recognizing the client, being friendly and courteous, identify their needs, resolving their doubts and concerns, fulfilling the mission of the company in a correct way, serving as the clients guiding agent for all their needs to enjoy the movie. Cleaning and maintaining a clean environment in the workplace, outside area, theater rooms and the bathrooms.
Associate's degree - Computer Science - PREPARACIÓN ACADÉMICA
