Aadil Azeem Mukadam

Experienced BFSI professional with 2 year 7 months ' worth of competence in SDLC, agile techniques, and application support. Professional at leading thorough technical and functional training sessions for clients, both on- and off-site, to maximise solution utilisation and achieve desired results.

Experience working with the scrum methodology for efficient sprint planning, reviewing, and backlog prioritisation.

• Proven ability to test and ensure new releases match customer needs and Previously leaded Alpha Plus' end-to-end implementation support for a number of software solutions, managing the go-live preparation for more than 20 clients, and pre-deployment testing, adapt at managing processes including data migration, application setup, security clearance, and end-user training.
• Capable of using various business and technological applications, including Microsoft Office, JIRA, Zoho Desk, Zoho Projects, Bugzilla, and SQL Server.
• I have worked with various nationalized bank in India such as Bank of India, HDFC, Axis Bank, DCB Bank, Bank of Baroda and also with the regulatory body named as Reserve Bank of India.

02/2021 - 06/2023

Application support executive - Alpha Plus Technologies

25/10/2023 - 31/12/2023

Customer Success Engineer - Ripplehire

CURRENT Innsbruck, Austria

MASTERS IN INFORMATION SYSTEM University of Innsbruck

31/05/2018 – 29/0 6/2019 Mumbai, India

POST GRADUATE DIPLOMA IN INFORMATION TECHNOLOGY (PGDIT) Garware Institute of

Career Education and Development(Affiliated to Mumbai University)

31/03/2015 – 04/2018 Mumbai, India

BACHELOR OF COMMERCE (BCOM) Smt. Parmeshwaridevi Durgadutt Tibrewala Lions Juhu College (Affiliated to Mumbai University)

31/04/2014 – 02/2015 Mumbai, India

HIGHER SECONDARY CERTIFICATE (HSC) Shriniwas Bagarka JR College(Maharashtra State Board of Secondary and Higher Secondary Education)

29/02/2012 – 30/03/2013 Mumbai, India

SECONDARY SCHOOL CERTIFICATE (SSC) Holy Cross High School (Maharashtra State Board of Secondary and Higher Secondary Education)