Service Delivery/ Desk Manager
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Highly motivated Service Delivery Manager with 17 years of demonstrated excellence in IT service management seeks new opportunities in Vienna. Adept at cultivating lasting client relationships and leading high-performance teams, with extensive experience in diverse industries and international markets.
19 years of experience in IT Service Desks, including 17 years in managerial roles and the last 5 years as a Service Delivery Manager
MBA | The University of Manchester, 2008 | Manchester, UK
BSc in Information Technology | IT College, 2003 | Tallinn, Estonia
