Yagmur Sengun

Dear Sir/Madam,

I am writing to express my interest in the HR Professional position at your organization. With ten years of experience in human resources across international organizations, I have developed my expertise in delivering strategic and operational HR solutions in diverse and multicultural environments.

In my most recent role as Associate HR Co-ordination Officer with the OSCE in Vienna, I review organization-wide extra-budgetary programmes from an HR perspective, prepare reports, presentations, meeting notes for senior management, and collaborate with other sections. I am also involved in process improvement initiatives across different functions. This position strengthened my ability to work across departments and with external stakeholders to enhance HR systems and service delivery in an international context.

While I have general HR experience, my strongest expertise lies in recruitment and talent acquisition. Previously, at UNICEF, I was responsible for recruitment, HR analytics, onboarding, and well-being programmes for staff, serving as a focal point for health insurance and HR queries. At UNHCR, I oversaw HR operations for approximately 100 staff members, including Cross-Border operations, ensuring compliance with global policies and providing critical support during the 2022 Türkiye earthquake as part of the emergency context (E Duty Station).

During the SCI experience, I coordinated all talent acquisition and recruitment activities for the Türkiye Country Office.

I am eager to continue contributing to the international HR field, bringing skills in stakeholder engagement, policy implementation, and fostering a customer-oriented HR culture. My Master’s degree in Human Resources Management complements my experience, equipping me to support your organization’s objectives effectively.

Kind regards,

Yagmur Sengun

WORK EXPERIENCE 

Organisation for Security and Cooperation in Europe (OSCE) Vienna HQ, Austria

Associate HR Co-ordination Officer- P2 (03/2025 – present)

*Working on Short-Term Appointment with 31 December 2025 contract end date.

• HR Programme Coordination: Coordinating HR programmes and audit interventions, ensuring horizontal and vertical alignment with departmental objectives.
• Project Review: Reviewing DHR aspects of the organization’s extra-budgetary projects and providing recommendations for improvement to program managers.
• Documentation and Presentations: Drafting key HR documents, including presentations, Meeting notes, and summaries for the Director of DHR in cooperation with the HR Analytics team.
• Audit Follow-up: Coordinating and monitoring responses to audit recommendations with section chiefs, compiling and synthesizing relevant data for management action plans.
• Stakeholder Engagement: Liaising with internal stakeholders, staff representatives, and external HR networks to gather input, exchange best practices, and enhance HR procedures.
• DHR-wide organisations & meetings: Coordinating staff retreat, HR Community webinars, weekly DHR meetings.
• Unified Budget Review: Providing input into an organisational-wide document via coordinating with section chiefs.

UNICEF Ankara Country Office, Türkiye

Human Resources Associate (11/2023 – 03/2025)

• Leave Management: Acted as the primary contact for leave arrangements, maintaining a comprehensive monthly leave tracker for department heads.
• Recruitment: Managed end-to-end recruitment processes for various levels of positions, ensuring alignment with organizational needs. 
• Consultant Recruitment Support: Assisted in the consultant recruitment process by preparing purchase orders and necessary documentation.
• Onboarding: Facilitated onboarding and induction processes for new employees, enhancing their integration into the organization.
• HR Analytics: Developed and distributed quarterly HR analytics dashboards, providing insights to all staff members.
• Wellbeing Initiatives: Led the staff wellbeing committee in collaboration with staff associations and PSEA focal points to promote a positive workplace environment.
• Client Service Support: Provided daily support to staff with a focus on client service excellence.
• Communication: Created and circulated a quarterly HR newsletter, keeping staff informed of updates and initiatives.
• Health Insurance Liaison: Served as the main point of contact for Cigna health insurance inquiries and support.

UNHCR Gaziantep Field Office, Türkiye

Human Resources Associate (12/2020 – 07/2023)

• HR Operational Management: Implemented HR activities to deliver timely solutions for approximately 100 staff members, including cross-border operations, prioritizing tasks based on needs and risks.
• Recruitment Administration: Oversaw recruitment, assignment, and separation processes for local and international staff in accordance with UNHCR policies.
• Workforce Planning: Contributed to workforce planning initiatives to optimize staffing and resource allocation.
• Recruitment Coordination: Managed recruitment processes, including onboarding and orientation, vacancy notices, assessments, and submissions to the Assignments Committee.
• Personnel Records Management: Maintained and updated personnel records to ensure accuracy and compliance.
• Customer Service Orientation: Fostered a proactive HR culture focused on continuous improvement, innovation, and high performance.
• Policy Compliance: Enforced adherence to UNHCR's HR policies, UN staff regulations, and administrative instructions.
• Staff Advisory: Provided guidance to staff on rights, obligations, benefits, and entitlements.
• Performance Evaluation Support: Assisted in the implementation of the performance evaluation cycle and advised staff as needed.
• Code of Conduct Training: Supported the delivery of Code of Conduct refresher training within the area of responsibility.
• Wellbeing Activities Coordination: Collaborated with the Staff Wellbeing Committee to coordinate staff wellbeing initiatives.

Save the Children International, Istanbul

Talent Acquisition Coordinator (02/2017-04/2020) 

• Recruitment Leadership: Led the recruitment and onboarding processes, utilizing competency-based interviews and serving as a business partner for hiring managers.
• Orientation and Wellbeing: Coordinated orientation programs for new hires and organized staff wellbeing activities.
• Data Reporting: Prepared quarterly staffing, diversity, and turnover reports for the Turkey Country Office, submitted to Regional HR.
• University Partnerships: Collaborated with top universities and career centers to establish internship programs and participated in career fairs.
• Performance Management: Implemented the performance evaluation cycle, guiding staff as needed.
• Training Needs Analysis: Conducted training needs assessments and supported the arrangement of relevant training sessions.
• Global Deployment Coordination: Acted as the focal point for the global deployment process within the office.
• Supervision: Supervised the HR & Admin Assistant and Receptionist to ensure timely support for administrative and staff needs.
• International Experience: Completed a one-month secondment to the Amman, Jordan NWS Office.

WYG Türkiye, Ankara 

Recruitment Analyst (06/2013-09/2015) 

• Coordinating recruitment processes of key and non-key Experts for EU-funded technical assistant projects.
• Working as an HR Business Partner with project offices & related ministries for their recruitment needs. 
• Keeping Excel tracks of all financial agreements, candidate correspondence details, financial rates, and CVs in the company database. 
• Preparing detailed EU-format CVs of the experts to be put in the tender dossier. 
• Writing backstopping, executive summary, and all HR related sections of the projects during the tender preparation process.

INTERNSHIP & PART-TIME WORK EXPERIENCE:

Decathlon Kentpark, Ankara

Part-time Sales Assistant (11/2012-05/2013)

• Supported customers to find products, make product changes, or returns;
• Informed customers on efficient use of the products.

Ayakkabi Dunyasi, Ankara 

Human Resources Intern (06/2011-08/2011) 

• Assisted all HR divisions, including recruitment, training, and personnel affairs; 
• Archived personal documentations of employees;
• Invited applicants for the interview. 

Ramada Hotel, Hamburg (During Erasmus exchange)

Part-time service staff-Student job (06/2016-09/2016) 

• Accompanied and served hotel customers with hospitality;
• Prepared and serviced for company meetings and events. 

EDUCATION 

02/2019-06/2020 Istanbul, Türkiye 

Istanbul Bilgi University (%50 scholarship-GPA: 3.81 /4),

MA in Human Resources Management

09/2012 Ankara, Türkiye

Middle East Technical University (GPA: 3.00 / 4)

MSc. in European Studies (Thesis not completed)

Studied at Hamburg University as an Erasmus exchange student between 2015-2016 & completed remaining courses there.

09/2007-08/2011 Ankara, Turkiye 

Hacettepe University,

Bachelor’s degree in International Relations (GPA: 3.38/4.00)

 Studied at Groningen University as an Erasmus exchange student between 2010-2011 & completed the remaining courses there.