Solution Architect

Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact.

At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role and Responsibilities As Solution Architect, you will own the end-to-end design of customer connection and portal platforms for a major energy network business. You'll shape solutions across Power Platform, Dynamics 365, Azure and MuleSoft. You'll also take them through enterprise architecture governance and keep delivery true to the endorsed design from build through to handover.

Working with project managers, business owners, enterprise architects and onshore and offshore build teams, you'll be responsible for:

• Solution Design and Governance: Producing the solution brief and solution architecture through to as-built, keeping the assumptions, constraints, risks and decisions registers current, and presenting ADRs and options papers to the Architecture Review Board for endorsement.
• Integration Architecture: Designing API-led integration across experience, process and system layers, and picking the right mix of synchronous, batch and event-driven patterns for each interface.
• Platform Trade-offs: Assessing Dataverse capacity and file limits, Power Pages versus custom front ends, and Azure hosting options, then making a clear recommendation.
• Identity and Access: Designing external user access on Entra External ID, including migration from Azure AD B2C, tiered access and organisation and contractor entitlement models.
• Data Migration: Designing migration, reconciliation and in-flight cut-over approaches between core systems and Dataverse.
• Approvals and Assurance: Working with cyber, privacy, data and AI governance reviewers to get designs approved, and running design conformance and technical debt reviews during build.
• Estimation and Handover: Giving architecture input to estimates and fixed price proposals, and preparing runbooks, interface catalogues and known limitations for the support team.

You'll work across several programs running at the same time. These include a customer portal consolidation, a large squad-based connections automation program, and the handover of a live land development platform. Many design decisions cut across programs, so you'll need to think at portfolio level as well as project level.

Required Education

• Bachelor's Degree

Preferred Education

• Bachelor's Degree

Required Technical and Professional Expertise Mandatory Requirements

• 8 years in solution architecture, with at least 5 years on Microsoft business applications.
• Deep hands-on knowledge of Power Platform and Dynamics 365 - Dataverse, model-driven apps, Power Pages, Power Automate, plugins and Custom APIs.
• Solid Azure solution design experience - Functions, Logic Apps, Azure SQL, Key Vault, App Insights and Log Analytics.
• Experience designing identity for external users with Entra ID, Entra External ID or Azure AD B2C.
• A track record of taking designs through formal architecture review and security approval processes.
• Strong written and diagramming skills - system context, sequence, state and data model diagrams, and papers fit for a review board.

Integration & Data

• Experience with MuleSoft Anypoint and API-led connectivity, or a comparable integration platform.
• Data architecture across system of record design, ETL, reconciliation and migration.
• Understanding of Dataverse platform limits and how to design around them at scale.
• Experience guiding offshore or distributed build teams through design and conformance.

Automation & AI (Desirable)

• Azure AI Document Intelligence, Azure OpenAI or Copilot Studio, delivered under a responsible AI framework.
• Rules engines, pricing or eligibility automation, and RPA (Automation Anywhere or similar).
• Optimizely DXP or similar CMS platforms.
• PL-600 Power Platform Solution Architect Expert, Azure Solutions Architect Expert or TOGAF.

Preferred Technical and Professional Experience Utilities Industry Experience (Preferred)

• Experience in utilities, energy or other regulated industries.
• Understanding of customer connection processes, distributed energy resources (DER) and the AEMO market context.
• Familiarity with GIS and network data in a utilities setting (e.g. ArcGIS).

ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth-minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide ongoing feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team-focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions every day is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome-focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS For additional information about location requirements, please discuss with the recruiter following submission of your application.

Locations - Perth, Western Australia, Australia