Alec Barru

Results-driven professional with strong experience across community services, operations support, customer service, control room operations, and security coordination. Skilled in stakeholder communication, rostering support, incident reporting, compliance, administration, intake coordination, and client service delivery. Holds qualifications in Community Services, Business & Project Management, and Early Childhood Education.

Passionate about supporting vulnerable individuals and delivering high-quality operational and client-focused outcomes within NDIS, healthcare, and community service environments.

Custody Security Officer - Parkville Youth Justice Centre - Melbourne

(2026-01)

• Managed secure entry procedures, screening, and incident monitoring in a high-pressure environment.
• Prepared incident reports and maintained accurate documentation aligned with compliance standards.
• Coordinated with contractors, staff, and stakeholders to ensure operational safety and efficiency.

Production Operator Technician - CSL Seqirus - Melbourne

(2025-01 - 2026-12)

• Worked within strict compliance and quality assurance frameworks in a fast-paced production environment.
• Maintained accurate operational records and supported process improvement activities.
• Collaborated effectively with cross-functional teams to meet operational targets.

Control Room Operator - Melbourne Quarter Towers

(2024-01 - 2025-12)

• Handled high-volume calls, emergency responses, and incident coordination professionally.
• Monitored CCTV, alarms, and access control systems while ensuring compliance procedures were followed.
• Prepared daily reports, escalations, and administrative documentation.

Residential Support Officer - Maribyrnong Community Facility

(2023-01 - 2024-12)

• Supported residents, visitors, and stakeholders with enquiries and operational assistance.
• Coordinated bookings, deliveries, and administrative processes.
• Monitored site safety, alarms, and incidents while maintaining professional communication.

Assistant Early Childhood Educator - ANZUK

(2023-01 - 2024-12)

• Supported children's development within a safe and inclusive learning environment.
• Maintained accurate records and collaborated with educators and families.
• Demonstrated strong communication and relationship-building skills.

Passenger Customer Service - Metro Trains Melbourne

(2022-01 - 2023-12)

• Delivered exceptional customer service and handled public enquiries professionally.
• Supported passengers during disruptions and emergency situations.
• Maintained strong communication and teamwork within a fast-paced environment.

Dementia Carer - HammondCare

(2019-01 - 2022-12)

• Provided person-centred care and emotional support to elderly residents.
• Maintained progress notes, incident reporting, and care documentation.
• Worked collaboratively with healthcare teams and families.

Diploma of Community Services (2024-12)

Graduate Diploma of Early Childhood Education (2024-12)

Graduate Diploma of Management in Learning (2023-12)

Master of Business and Project Management (2020-12)

Bachelor of Science (2016-12)