Alejandro Baker

Experienced Human Resources Manager with over 17 years of professional experience in the maritime and hospitality industry working, with MSC Cruises in England. Skilled in recruitment, employee relations, workforce planning, training and development, and HR policy within implementation a fast-paced international environment.

Throughout my career, I have successfully supported diverse teams, ensured compliance with employment, and contributed to building positive cultures workplace that drive performance and engagement employee. My background in the cruise industry has my ability to manage multicultural teams, solve complex HR matters, and implement strategic HR initiatives that alignment with goals organizational.

I am passionate about developing talent, improved processes organizational, and creative creation work where environments employees can thrive and exceptional deliver service.

Managed full-cycle recruitment including sourcing, interviewing, and onboarding employees various for departments.

Developed and implemented HR policies and procedures in line with company standards and employment regulations.

Handled employee relations, conflict resolution, and disciplinary processes to maintain a positive work environment.

Coordinated staff training, performance evaluations, and professional development programs.

Keeped employee records and ensured compliance with labor laws and company policies.

Supported management with workforce planning, development, and HR strategy.

Worked closely with multicultural teams in a dynamic international cruise industry environment.

Promoted employee engagement initiatives to improve morale, productivity, and retention.

Bachelor’s Degree in Human Resources Management

Focused on behavior, employee relations, recruitment strategies, and HR management practices.

Diploma / Certification in Human Resources Management

Advanced training in HR policies, labor laws, performance management, and workforce development.

Professional Development Training

Completed internal training programs and professional development while courses working with MSC Cruises, focusing on leadership, team management, and employee engagement.