Alfred Koong

Experienced optical dispenser with strong administration skills, supporting smooth clinic operations through cohesive appointment book management. I bring warm and friendly customer service, strong communication skills, and an organised and proactive attention to detail.

Optical Dispenser at Bailey Nelson (2022 – Present)

• Effectively coordinate patient appointments by leveraging clinical expertise in optics to determine the specific types of appointments required by patients.
• Deliver exceptional patient care, including building a personable rapport, which is fundamental to this role.
• Facilitate communication with Medicare and private health funds to ensure comprehensive coverage for patients.
• Proven ability to resolve complaints and problem resolutions from customers from an understanding perspective.

Primary School Teacher at St. Mary's Cathedral College (2025-2026)

• Integrated evidence-based teaching strategies into my methods to improve student engagement and learning results.
• Fostered a safe, inviting, and supportive atmosphere for students.

Bachelor of Education (Primary) in Primary Education – University of Sydney (2021-01 – 2024-12)

Graduate Diploma in Psychology in Psychology – University of Technology Sydney (2026-01)