Ali Ahad

Motivated and customer-focused professional with experience in customer service and administration across diverse industries. Skilled in client communication, problem-solving, relationship management, and administrative coordination. Seeking to leverage strong communication and organizational skills in a sales, recruitment, or business development role.

Administration Assistant - Moves International

(2025-02)

• Provide administrative support to ensure smooth day-to-day business operations.
• Manage documentation, records, and customer information accurately.
• Coordinate schedules, appointments, and internal communications.
• Assist clients with inquiries and provide professional customer support.

Customer Service Representative - Australia Post

(2024-01 - 2024-12)

• Delivered high-quality customer service through face-to-face, phone, and email interactions.
• Assisted customers with postal services, parcel tracking, and general inquiries.
• Resolved customer concerns professionally while maintaining service standards.

Customer Service Representative - CubeCorp

(2023-01 - 2023-08)

• Responded to customer inquiries and provided product and service information.
• Managed customer issues and worked to achieve satisfactory resolutions.
• Maintained accurate customer records and documentation.

Bachelor of Information Technology - Information Technology - Victoria University (2022)