Cashier/Customer Service at McDonald's (2023-03 – Present)
- Taking customer orders with a friendly and positive attitude.
- Preparing and assembling food items according to McDonald's standards and recipes.
- Operating the cash register and handling transactions accurately.
- Keeping the restaurant clean and well-maintained, including dining areas and restrooms.
- Stocking supplies and ingredients to ensure smooth operations.
- Following all food safety and hygiene protocols to ensure the safety of customers.
- Providing exceptional customer service by addressing customer concerns and inquiries.
Crew Member/Cook at Red Roster (2022-08 – 2023-03)
- Greeting and assisting customers with their orders.
- Operating the cash register and handling transactions accurately.
- Maintaining cleanliness and organization at the cashier station.
- Upselling and promoting special offers or combo meals.
- Collaborating with the kitchen staff to ensure timely order preparation.
- Preparing and cooking red roster menu items according to recipes and standards.
- Maintaining proper food handling and storage procedures.
- Monitoring cooking times and temperatures to ensure food quality.
- Cleaning and sanitizing cooking equipment and workstations.
- Collaborating with other team members for efficient operations.
Supervisor, Customer Service at Best Western Model (2017-10 – 2021-12)
- Managing and supervising hotel staff to ensure smooth operations.
- Monitoring guest satisfaction and addressing any issues or concerns.
- Handling guest complaints and resolving them in a professional manner.
- Coordinating with other departments to ensure efficient service delivery.
- Implementing and enforcing hotel policies and procedures.
- Maintaining cleanliness and safety standards throughout the hotel.
