Andrew Mukuye

Experienced UI/UX Designer with 5+ years delivering user-centered digital products across fintech, telecom, events, and environmental sectors. Proven expertise in UX, UI, and end-to-end product lifecycle, with strong user research and cross-functional collaboration skills. Open to relocation and remote opportunities worldwide.

UI/UX Design Lead at Creatabuzz Communications (2025-01 – Present)

Improve user experience and consistency across MTN's digital ecosystem through research-driven interface design, scalable systems, and interactive prototypes, working with MTN Uganda via M&C Saatchi.

• Led design for MTN Uganda's MyMTN app, SD-WAN platform, and enterprise tools, ensuring a consistent visual identity across all platforms.
• Designed and maintained a multi-platform design system, enabling faster design delivery, improved scalability, and reduced inconsistencies across teams.
• Facilitated MTN Group's regional UX/UI Bootcamp in Uganda, coaching teams on design thinking, rapid prototyping, and iterative usability testing.
• Partnered with marketing teams to produce internal communications visuals, aligning materials with MTN's brand standards and campaign objectives.
• Conducted user testing and feedback sessions to guide product feature improvements, enhancing usability and customer satisfaction metrics.
• Collaborated with developers to ensure pixel-perfect implementation and reduced design drift during production deployment.

UI/UX Design Lead at TBWA\Uganda (2022-01 – 2024-12)

Redesign digital products for telecom, media, Alcohol brands, and tourism clients to enhance usability, accessibility, and brand alignment.

• Directed end-to-end design projects for telecom, media, and tourism clients, including the MyMTN app redesign and the Explore Uganda tourism site.
• Standardized UI components and accessibility compliance across multiple products, ensuring a cohesive user experience across web and mobile.
• Worked closely with developers to deliver high-fidelity product builds with minimal variance from approved designs.
• Led usability testing sessions, synthesizing insights into actionable design iterations that improved user satisfaction.
• Delivered design workshops to upskill internal teams in modern UX tools, accessibility principles, and design process workflows.
• Produced marketing collateral and presentation visuals to support client campaigns while maintaining brand guidelines.

UI/UX Designer at Events Factory (2023-11 – 2024-08)

Design a responsive events dashboard and mobile app to streamline event management and attendee engagement.

• Designed responsive dashboards, a mobile events app, and a marketing site for Smart Events, enhancing attendee engagement and event management efficiency.
• Conducted field research to map user journeys, uncovering pain points and improving task success rates in the events management platform.
• Produced high-impact landing visuals, banners, and collateral for promotional campaigns, driving event sign-ups and ticket sales.
• Developed interactive prototypes for stakeholder reviews, accelerating feedback cycles, and feature validation.
• Partnered with developers to implement adaptive layouts and ensure optimal cross-device performance.

UI/UX Designer at eMaisha Pay (2020-03 – 2023-08)

Build intuitive SME credit, farmer services, and agent dashboards to improve financial inclusion and user adoption.

• Designed and refined SME credit, farmer service, and agent dashboard applications to support rural and urban economic activity.
• Used analytics and user feedback to improve onboarding flows, resulting in higher customer activation rates and reduced churn.
• Created interactive prototypes for stakeholder demonstrations, ensuring buy-in before development phases.
• Partnered with engineers to deliver fully functional products aligned with the original design specifications.
• Produced brand-aligned marketing assets for product launches and campaigns targeting key user segments.
• Contributed to building a B2B SaaS product offering, handling the full UX lifecycle from discovery to delivery.

Visual Communicator at Kikandwa Environmental Association (2017-12 – 2019-12)

Create visual content for environmental education, community outreach, and donor communication.

• Designed environmental education materials, donor reports, and infographics for outreach programs in rural communities.
• Created branding assets for campaigns promoting sustainable forestry and conservation practices.
• Developed visual storytelling materials to communicate complex environmental issues to non-technical audiences.
• Coordinated with stakeholders to ensure design outputs met both functional and aesthetic goals.
• Delivered visual content under tight deadlines for awareness events and workshops.

Bachelor of Science in Visual Effects and Animation – Victoria University

Diploma in Business Administration – Westford University College